Senior Claims Negotiator

3 weeks ago

Brackenfell, South Africa Shoprite Group Full time

Closing Date
2024/04/21
- Reference Number
SHO240416-6
- Job Title
Senior Claims Negotiator
- Job Type
Permanent
- Location - Country
South Africa
- Location - Province
Western Cape
- Location - Town or City
Brackenfell, Cape Town
- Purpose of the Job

The main purpose of the job is to administer Public Liability claims, which include accurate claim assessment, assessor/ Attorney appointment, corresponding with brokers, Insurers and service providers, attending to claim documentation and negotiating claim settlement. It further involves building relationships with brokers and Insurers by responding to queries and other outstanding matters and filing of claim correspondence.
- Job Advert Details
- Job Category
Finance
- Job Objectives
- Ensure accurate registration of new claims.
- Authorise Claims within Mandate allocated.
- Correspond with brokers, assessors, Attorneys, Insurers etc.
- Adhere to company SLAs.
- Attend to all queries related to claims.
- Coordinate the team within claims and the company.
- Verify and analyse data used in settling claims to ensure that claims are valid and that settlements are made according to company practices, policy wording and procedures and pro-active managing of claim.
- Validate claims and premiums, appoint assessors and authorise or reject claims according to Policy Wording.
- Process payment of claim, finalizing claim, estimate reviews and ensure diary management.
- Conduct Ad Hoc Claims projects on instruction from Management.
- Be accountable for the end-to-end finalisation of the claim.
- At times. assume responsibility to manage the process and resolve any conflict by negotiation, settlement and finalization.
- Maintain a high degree of professionalism when engaging with clients.
- Qualifications

Relevant Bachelor’s degree would be essential (B.Proc /B.A Law/ L.L.B/ not excluding other)
- Experience

Minimum 5 Years Insurance Claims Experience
RE5 Qualification (advantage)
- Knowledge and Skills

Computer Literacy: Microsoft Office 365- proficiency in Word, Excel, PowerPoint and Microsoft Outlook

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