Project Manager
6 months ago
Daily Project Management of Customer Contracts.
- Populate and manage project stakeholder engagement plans.
- Attend customer scheduled meetings, which may from time to time include extensive and/or overnight travel locally.
- Presentation of Customer Project Reviews and Program Performance Reviews
- Set-up and facilitate relevant project stakeholder engagement meetings.
- Continuous review of Project Goals, Milestones and Deliverables based on the Project Implementation and Standard Operating Procedures.
- Continuous Risk and Project Gap Analysis, escalations, and management of mitigation plans
- Continuous improvement of project implementation approach, engagement, and reporting
**JOB OBJECTIVES**
- Adherence to and continuous improvement of the Standard Operating Procedures and Process as a guideline to achieve deliverables within Project phases.
- Ensure that each step from start to finish of the project implementation is documented and responsibilities and accountabilities are clearly defined.
- Documentation: internal and client facing documentation to support both RACI’s and processes, with the aim of ensuring efficiency of actions and quality and standardisation of output and service levels.
- RACI Client Role Players: Client: Operations, IT, HR, SHERQ
- RACI Business Development: Training, Product Development.
- RACI Optix Role Player: Customer Services Managers (CSM), Projects Team, Technical and Logistics team.
- Ensure standards and requirements are met through conducting quality assurance assessments in the definition of project scope and objectives, involving all relevant stakeholders and ensuring feasibility.
- Create Project Plans that ensure that projects are delivered on-time and within scope.
- Ensure resource availability and allocation of internal and external resources.
- Timeous and effective communication of Customer expectations
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Manage changes to the project scope as and when needed.
- Measure project performance using appropriate techniques.
- Report and escalate risks to management as needed.
- Perform risk management assessments to identify and minimize project risks.
- Create and maintain comprehensive project documentation.
- Track project performance, specifically to analyse the successful completion of short and long-term goals.
- Establish and maintain relationships with all relevant stakeholders.
- Provide input on new processes and workflows as needed.
- Focus on ensuring we maintain superior customer service levels, operational excellence, and strategic insight.
- Perform other related duties as assigned from time to time.
**KNOWLEDGE AND SKILLS REQUIRED**
- Extensive knowledge and skills in Project Management frameworks and methodologies, e.g., PMBOK, PRINCE2, Agile, Waterfall, etc.
- Knowledge of quality assurance processes and systems
- Excellent communication skills in English (speaking, reading, and writing).
- Proficient in Microsoft Office (Advanced level)
- Proven knowledge of applicable legislation
- Financial acumen (budgeting/reporting)
- Skills in the implementation of technology solutions
**EXPERIENCE**
- Minimum 3 - 5 years of experience in Project Management
- Proven management experience.
- Proven commercial experience.
- Proven experience within an Insurance Industry.
- Proven Transport Risk experience
- International experience will be advantageous.
- Sales experience will be advantageous.
**QUALIFICATION**
- Relevant tertiary qualification in Project Management
**Salary**: R40,000.00 - R45,000.00 per month
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