Junior Restaurant Manager

7 months ago

Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

We are seeking a dynamic and ambitious Junior Restaurant Manager to join our team in Helshoogte, Stellenbosch. As a Junior Restaurant Manager, you will play a key role in supporting the overall operation of our restaurant, ensuring a seamless and exceptional dining experience for our guests. This position offers an excellent opportunity for growth within a prestigious and exclusive wine estate

**Responsibilities**:

- ** Service Excellence**:

- Oversee the day-to-day operations of the restaurant to ensure a high standard of service.
- Train, motivate, and supervise waitstaff to maintain a customer-focused and efficient team.
- Monitor and evaluate service levels to identify areas for improvement.
- ** Guest Relations**:

- Foster positive relationships with guests, addressing any concerns or feedback promptly and professionally.
- Ensure a welcoming and hospitable atmosphere for all patrons.
- ** Wine Knowledge**:

- Develop and maintain a strong understanding of the wine estate's offerings, including varietals, vintages, and pairings.
- Provide guidance and training to staff on wine knowledge and service.
- ** Staff Training and Development**:

- Assist in the training and development of waitstaff, focusing on service standards, product knowledge, and customer interaction.
- Foster a positive and collaborative working environment.
- ** Inventory Management**:

- Collaborate with the senior management team to manage and control restaurant inventory, including wines and supplies.
- Assist in conducting regular inventory audits.
- ** Operational Support**:

- Support the execution of special events, promotions, and wine tastings.
- Coordinate with kitchen staff to ensure the timely preparation and delivery of food and beverages.
- ** Compliance**:

- Ensure that the restaurant operates in compliance with all health, safety, and licensing regulations.
- Monitor and enforce standard operating procedures.
- ** Financial Management**:

- Assist in monitoring and managing budgetary targets, controlling costs where necessary.
- Contribute to revenue growth through effective upselling and promotion strategies.

**Requirements**:

- Previous experience in a supervisory or assistant management role within the hospitality industry.
- Strong leadership and communication skills.
- Passion for exceptional customer service and a commitment to maintaining high standards.
- Knowledge of fine wines and the ability to convey that knowledge to both staff and guests.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Understanding of restaurant management software and point-of-sale systems.
- A diploma or degree in hospitality management or a related field is a plus.

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