Business Funding Administrator

2 weeks ago


Cape Town, South Africa Scholtz Partners International (Pty) Ltd Full time

**Brief description of the vacancy**

**Experience required**:

- 2+ years of work experience as an administrator

**Qualifications required**:

- Matric

**Computer Skills required**:

- MS Office
- Outlook

**Key Responsibilities (KPI’s)**:

- Attending to incoming calls or re-directing where necessary
- Initial contact with clients when they have applied for business funding
- Follow up calls with clients where we have been unable to reach them with the initial call.

Assistance with all of the administrative duties of the Front Desk, this includes:

- Managing the Client support box
- Ensuring the correct information has been received
- Follow up calls to clients where we are waiting for the business bank statements
- Time Management - being able to multi-task between the different tasks required in the team.
- Product Knowledge - Need to be able to explain the product, pricing, loan terms, etc. to the customers.
- Process Knowledge - Need to understand the process that needs to be followed by the operations team as a whole and need to be able to explain this to the customers.
- Able to explain to a client how to obtain the bank statements in the correct format and be familiar with all channels available in submitting or sending these bank statements.
- Organising information - gathering bank statements, creating client folders, and saving bank statements in these folders.
- Excellent customer service - providing timely, attentive, and upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the business.

**Job Type**: Permanent

Pay: R15 000,00 per month

**Education**:

- High School (matric) (preferred)

**Experience**:

- administrator: 2 years (required)

**Location**:

- Cape Town, Western Cape (required)



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