Assistant Banqueting

6 months ago


Somerset West, South Africa Helderberg Personnel Full time

**Helderberg Winelands**: A prestigious establishment in the Cape Winelands is seeking to employ an enthusiastic and detail-oriented Assistant Banqueting & Events Coordinator to join their team.

**_Note that consideration will only be given to applicants who have experience in an equal role in the hospitality industry and who currently reside in the Helderberg Winelands region._**

assistant banqueting coordinat|assistant events planner
- Assist the Banqueting Manager in coordinating all aspects of conference and banqueting events
- Collaborate with other departments to ensure seamless event execution.
- Liaise with clients to understand their event requirements, preferences, and special requests, providing exceptional customer service throughout the planning process.
- Prepare detailed event proposals, contracts, and banquet event orders (BEOs) accurately and in a timely manner.
- Coordinate event setups to client specifications and event requirements.
- Supervise banquet staff during events.
- Conduct pre-event meetings with staff to communicate event details.
- Oversee the timely and efficient service of food and beverages during events.
- Handle guest inquiries, feedback, resolving any issues as required.
- Assist in maintaining inventory of banquet supplies, equipment, and linens, ensuring adequate stock levels and proper storage.
- Assist with post-event activities, including billing, evaluation, and follow-up with clients to gather feedback and foster long-term relationships.

**Criteria**
- Grade 12 with further hospitality accreditation preferred.
- Similar experience in hospitality event and conference planning.
- Strong organizational and multitasking abilities, with meticulous attention to detail.
- Excellent interpersonal and communication skills, both written and verbal.
- A high level of proficiency in the English language (read, speak and write)
- Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required by the demands of the business.
- Knowledge of food and beverage operations, banquet setup procedures, and event planning fundamentals.
- Leadership qualities with the ability to motivate and supervise banquet staff effectively.
- Professional demeanour and commitment to providing exceptional customer service.

**_Note that consideration will only be given to applicants who have experience in an equal role in the hospitality industry and who currently reside in the Helderberg Winelands region._