Sales Representative

4 weeks ago

East Rand, South Africa iRam (Innovative Retail Account Management) Full time

As a representative, you'll have overall responsibility for a number of stores in an allocated area. You'll be responsible for staff, and you'll work closely with other iRam’s Client Account Managers and department managers from stores.

**Staff Management**
- Managing, mentoring and training of staff
- Conduct ongoing assessments of staff to ensure all service offerings are mastered.
- Track staff Time and attendance and ensure these are within acceptable range.
- Ensure reports are captured on relevant technology (Perigee/Tasker)
- Ensure feedback from time captured and submitted on time
- Conduct audits of subordinates submitted work
- Ensuring internal company staff give the highest level of customer service to client
- Problem solving
- Ensure staff knowledge constantly up to date
- Investigating and resolving queries and issues raised by staff and customers
- Ensure feedback sent back to Line Manager on time
- Ensure Planogram compliance by staff
- Ensure staff adhere to predetermined call cycle
- Identify gaps and raise with store management
- Make sure that your staff have all the tools they need for their jobs (i.e Books, pens, data)
- Make sure that your staff have uniform and are presentable at all times

**Sales calls**
- Conduct sales calls on stores according to call cycles
- Ensure new products are listed and ordered
- Negotiate additional space for new/existing products
- Co-ordinate and negotiate promotions/ weekend deals and mark-ups.
- Negotiate removal of statuses
- Place orders
- Provide weekly feedback to Line Manager for any issues in store
- Build and maintain relationships with Store employees (Management, HODs, Returns clerks)
- Attend monthly store walks with clients
- Return stock to client warehouses on Friday with the reverse logistics team.

**Inventory Management**

Coordinate Inventory Counts
- Book and perform stock counts in store
- Implement and drive structured stock counts in stores
- Implement Aged Stock counts
- Ensure paperwork done according to iRam policies and procedures

Coordinate Aged Stock Upliftment’s
- Manage reverse logistics process
- Book counts after aged Stock Uplifted
- Ensure paperwork done according to iRam policies and procedures

**Reporting and administration**

SALES REPRESENTATIVE
- Ensure all reports are completed for Perigee
- Complete required store survey per brand
- Ensure all ambassadors utilise Perigee
- Ensure all Ad Hoc tasks completed on time and Feedback sent
- Use instore push reports/ sales report to manage the portfolio
- Create weekly planners
- Create monthly focus areas for each brand for each of your stores
- Give daily feedback of trade activity to line manager to identify gaps & see how the company can help you do your job

KEY ACCOUNTS ADMINISTRATION
- Request stock files (Dispo data) from retailer.
- Clean & validate the data
- Run instore reports for operation team to execute in stores
- Pully weekly required housekeeping and automated reports
- Feedback to clients on operational executions

**System Administration**
- Process and load the Dispo data into an internal IRAM system
- Maintain and upload Master and Site files
- Maintain system dates and background tasks on the IRAM live system
- Maintain SharePoint folders - save all work you do for ease of access by all.**Speaker Cards Management**
- Request Speaker cards from clients based on store requests.
- Sort out speaker cards into relevant piles
- Disseminating speaker cards to operation team to execute in stores.
- Feeding back to client on progress on execution in-store

**Aged Stock Reporting**
- Request aged stock list from retailer/supplier once a quarter
- Isolate active lines to be uplifted and discontinued lines to be put on mark-up
- Report on value of aged stock to be uplifted and marked down
- Send insights to clients for approval
- Capture aged stock feedback from team to Kwelanga system

**Reverse Logistics**

Office:

- Check Returns Manifest for stock to be returned.
- Check RMA’s for each store being returned.
- RMA number to be captured on Kwelanga return sticker.
- Load vehicles.

Bollore:

- Offloading of vehicles.
- iRam team to assist Selby and his ream by checking each item returned against RMA’s.
- One copy of the Manifest as well as one copy of each RMA to be stamped and signed by Bollore as proof of delivery, and returned to the office.

Adhoc:

- Delivery or assisting with other vendors (Rovic, Major Tech) while in the area, if time permits.

**Ad Hoc**
- Providing add on services to client on a case-by-case scenario.
- Ensure all CRM are kept in constant communication with ad hoc requests to manage expectations effectively.
- Attend client training session as and when needed
- Filling in for your ambassador if/when ambassador not available to carry out their duties.
- **Must have a Builders warehouse backgoround.**
- **Must have a functioning vehicle.**

**Job Type**: Permanent

**Salary**: Up to R7,000.00 per month

Ability to commu

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