Branch Manager

2 weeks ago


Mthatha, South Africa First Degree Recruitment Full time

BRANCH MANAGER

Excellent opportunity at an established automotive service centre

Looking for an experienced branch manager with excellent technical and managerial skills.

Basic salary plus incentives and benefits.

Duties include:
Overseeing all staff, processes and systems.
- Ensure that the workshop delivers quality service to promote return business.
- Ensure that a “fix right first time” standard is maintained.
- Ensure correct diagnoses by technicians.
- Supervise & motivate staff to obtain maximum productivity, efficiency, and customer satisfaction.
- Assist workshop staff with technical issues.
- Manage & improve communication processes.
- Ensure efficient and correct “loading” of workshop to ensure maximum profitability.
- Maintain & monitor workshop productivity.
- Adhere to Franchise Standards.
- Upsell additional repair work on all vehicles.
- Oversee the overall running of the workshop staff including front line staff.
- Ensure targets are met daily to ensure maximum returns and profitability.
- Source quality parts and suppliers ensuring maximum profitability while maintaining quality.
- Obtain customer quotes for repairs and quoting Customers.
- Ordering and receiving of parts.
- Invoicing of completed work.
- Obtain authorizations for extended warranties, service plans and fleet work.
- Invoicing of completed work.

**Salary**: From R25,000.00 per month

Ability to commute/relocate:

- Mthatha, Eastern Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Workshop management: 2 years (required)

**Language**:

- Xhosa (preferred)


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