IT Server Administrator

3 days ago

Sandton, South Africa Sanlam Full time

Who are we?
Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail porducts, as well as group schemes. What will you do?
To administer and optimise SanFin’s Wintel, Solaris and RedHat server farm. This includes ensuring optimal performance, availability and integrity of the servers and services, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment. What will be your key responsibilities?
Performing day-to-day operational tasks efficiently and effectively, such as:
Call management
Daily health checks
Daily backup management
Responsible for compliance to all applicable policies, standards, and procedures
Responsible for the integrity and recoverability of servers and server backups
Responsible for resolving all calls quickly and effectively (incidents and problems)
Responsible for patch, malware, and security configuration compliance
Assist with general infrastructure support of the SanFin IT environment
Active Directory support (user maintenance, folder permissions, group policy objects, etc.)
Assist with general infrastructure support of the SanFin IT environment
Maintains and validates back-ups and disaster recovery systems
Performs function with due-diligence and in accordance with change management, testing and best practices.
Maintains up-to-date and detailed documentation
Ensures relevant documentation and assistance is provided to enable desktop support technicians to adequately support end users
Responsible for weekly reporting of daily activities and participates in meetings and discussions
Ability to accurately implement projects and tasks with mínimal supervision
Build reputable relationship with Sanlam Group Technology
Provides support for the maintenance of the Citrix Hypervisor (Virtual Server Infrastructure), servers and other infrastructure requirements such as desktops, print server, FTP and SMS services
What will make you successful in this role?
High level understanding of networking concepts
High level understanding of virtualisation concepts
Advanced understanding of server concepts
Ability to diagnose and solve complex technology problems
Ability to work within a motivated team of technical specialists and work as a member of a team
Understand the demands of a financial services environment

**Client centricity**:
Manage client interaction and expectations
Develop and foster client and vendor relationships
Communicate effectively with internal customers, clients and vendors (translates technical knowledge to understandable language to the user)
Continually seek opportunities to increase customer satisfaction and productivity

**Additional Qualifications**:
IT Diploma or similar qualification
Solaris Administration certification will be an added advantage
MCSE certification
RHCSA certification Qualification and Experience Degree or a Diploma with 4 to 6 years related experience. Knowledge and Skills Operating system software and hardware and utility software Software installations and upgrades Business requirements Security management and data recovery Change control Personal Attributes Organisational savvy - Contributing through others Manages complexity - Contributing through others Plans and aligns - Contributing through others Optimises work processes - Contributing through others Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through others Collaborates - Contributing through others Being resilient - Contributing through others Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employmen

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