Carpark Attendants

**Requirements**:
To ensure high level of services are maintained through car park equipment, systems and environment.

**Minimum Grade 12**

**Minimum 1-year experience in a similar role**

**MS Office Essential**
- ** Operation **Patrol Car Park areas in order to monitor functionality and cleanliness of car park equipment and report non-compliance, remove coin and note jams from pay stations as and when required, follow up on reported non-compliance to ensure remedial action has been taken, notify relevant personnel in case of emergencies, routine inspections, maintenance and reporting o equipment. Monitor and replenish consumables as well as removal of ticket jams. Participate in ad-hoc services as and when required, ensuring proper handover to next shift to limit disruptions.
- ** Customer Service** Assist customers with equipment-related issues to ensure minimum interruption of traffic flow. Assist customers with card payments and investigation of customer-related queries and escalate as and when required.
- ** Financial Administration** Replenish change at pay stations as and when required, manage and reconcile the daily float and assist customers with change when required.
- ** Compliance** Adhere to relevant statutory/legislative regulations, SOPs, operational, policies and practices.