IT Technician

Networking is critical and Client Server Environments

Excellent diagnostic and problem solving skills

Excellent communication skills

Outstanding organizational and time-management skills

In depth understanding of diverse computer systems and networks

Good knowledge of internet security

Identify computer or network equipment shortages and place orders
- Set up workstations with computers and necessary peripheral devices on prim and within RDS importance environment (routers, printers etc.)
- Check computer hardware (monitors, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Basic network troubleshooting
- Develop and maintain local networks in ways that optimize performance
- Compliance with the relevant IT Policy and Procedures
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule

Ability to engage with external and external stakeholders to identify and solving troubleshooting

5 - 10 Years in an IT Support Environment Covering Network, Back End and Front-End Systems Support

Degree in Computer Science or information technology

Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Technology Associate (MTA), Network Certified)