Centre Manager

2 weeks ago

Port Elizabeth, South Africa Excellerate JHI Full time

**Who we are**

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

**Why choose us**

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

**Main purpose / objective of the position**:
To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional. Profit responsible.

**Decision making authority**:
Subject to the mandate as received from Portfolio Management:
1) Total expense account of a building including all repairs and service contracts, Project Management expenses
2) Replacement/selling of equipment
3) Allowances

**Experience / Education**:
3-5 years experience in the property / centre management industry. Minimum qualification grade 12. A Business (marketing) or a property related tertiary qualification would be a recommendation. Retail experience essential.

**Skills required**:
Budgeting & Financial Management, Business writing skills (specs & house rules), People management skills, IT literacy (MS Office suite, SAP), Administration skills, Driver's license

**Knowledge required**:
Property / Centre Management industry (advanced), basic technical knowledge, contract management, elementary financial management, workable knowledge of Company policies and procedures, in depth knowledge of lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen.

**Competencies required**:
Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience

**Major drivers of work volume**:
1) Vacancies
2) Geographical spread of Cluster
3) Grading and complexity of buildings in Cluster.
4) Lease renewal cycle
5) Level of service required (tenant / building profile)
6) Profile of the centre (s)
7) Number of building owners

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