Senior Specialist

1 week ago


Midrand, South Africa Vodafone Full time

**Role purpose**:
Perform transmission network high level support (DWDM, IP/MPLS, fibre & synchronisation), deliver insights toward performance improvement and automated network solutions in the transmission domain to improve network performance, availability and customer experience.

**Your responsibilities will include**:
Provide high level support to all regions within SLA incl. standby duties.
Conduct special investigations on high impact network failures
Compile pro-active maintenance reports through network performance analysis
Analyse and produce root cause analysis report in conjunction with suppliers.
Develop project plans to support network improvement opportunities with respect to transmission network
Track performance and meet with suppliers monthly to improve on delivery, support & MTTR
Provide Support and ensure quality standards on acceptance (ATP)
Maintain transmission engineering master plans

B-Tech degree Electrical or Electronic Engineering or IT-related degree
Minimum 10 years working experience in a Telecommunications environment
CCNA/P/IE advantageous
Programming training (C# ,Python and JavaScript) is advantageous
Alignment with Vodacom SPIRIT values:

- **Extreme Importance**
The ability to lead and operate within a team structure
Expert understanding and experience in DWDM network
good knowledge & experience in the Optical Fiber technologies, and Synchronization.
Good understanding of routing and transport protocols (BGP, OSPF, IS-IS, MPLS etc.)
Project Management skills & MS Office knowledge
Troubleshooting skills
Report writing
Analytical thinker & solution-oriented Resilient planning & implementation

**High Importance**
Creating and Innovation
Presenting and Communication skills
Achieving Personal Work Goals and Objectives
Persuading and Influencing
Learning and Researching
Emotional Intelligence
Following Instructions and Procedures
People skills

**Moderate Importance**
Adhering to Principles and Values
Entrepreneurial and Commercial Thinking
Writing and Reporting

**Baseline Importance**
Adapting and Responding to Change

Customer Obsessed
We are passionate about exceeding expectations:
Innovation Hungry
We create and deliver new products, services and ways of working that delight our customers:
Ambitious & Competitive
We bring energy and passion to our work and always aim to beat the competition:
One Company, Local Roots
We work across Vodacom to achieve the best outcome for customers, employees and shareholders:
Speed
We drive speed to market. We relentlessly prioritise and pursue the outcomes that matter to our business:
Simplicity
We make things simple for our customers, partners, and colleagues:
Trust
We are reliable and transparent to deal with. We deliver for others and trust others to do likewise

Closing date for Applications**: 12 April 2023.**

The base location for this role is,** Midrand, Vodacom Campus.**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.



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