Claims Manager

4 weeks ago


Centurion, South Africa Afgri Full time

Ensure that all administrative functions relating to claims are processed in a timeous and correct manner.

**REQUIREMENTS**
- Grade 12
- FAIS accreditation (Level RE 5)
- Financial Sector Conduct Authority (FSCA) recognised qualification
- 5 years in the short-term insurance industry
- Excellent English and Afrikaans communication skills

**KEY PERFORMANCE AREAS**
- Managing the centralized claims division.
- Obtain claim forms and relevant documentation and information from clients.
- Registering of new claims within 24 hours.Daily processing, tracking, recording and ensuring timely settlement of claims.
- Daily capturing, updating and storing of claims on the Cardinal administration system.
- Daily feedback to client(s) and relationship managers and/or relationship manager assistants on claims progress.
- Assist with Underwriting functions when requested.
- Operate within the Financial Sector Conduct Authority (FSCA) and FAIS regulations.
- Report all customer complaints to Head Office daily.
- Reporting to and liaising on claims with the direct manager, various Relationship Managers and Relationship Manager assistants.

**Closing date: 25 July 2023**
- A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner._



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