Field Assessor, Heavy Commercial Vehicles

5 days ago


Cape Town, South Africa F & G Sourcing Specialist Full time

Our reputable **Financial Services** client is seeking a skilled **Field Assessor, Heavy Commercial Vehicle (HCV)** claims to join their team.

The Field Assessor will be working remotely and travel to the designated areas.

**Salary**: R500 000 - R800 000 p/a (dependent on qualifications and experience)

**Requirements**:

- Matric/ Grade 12
- VDQGBSA Membership
- Degree, Diploma, or Certificate in Mechanical related studies or Automotive/ equivalent Mechanical or Automotive Body Repair Qualification (Eg. Qualified Panel Beater, Diesel Mechanic, etc)
- At least three 3 years extensive experience in all types of Heavy Commercial Vehicle claims
- At least ten (10) years experience in the motor claims and or Short Term Insurance industry.
- Attained product training and knowledge in Liability / Defective Workmanship would be advantageous.

**Responsibilities**:

- Quote and assess damage against a provided or requested quotation.
- Decide whether to replace or repair part
- Ability to identify and use aftermarket spares when vehicle warranty has expired.
- Refer to expert if required.
- Generate claims reports and communicate the outcome with the client and intermediary.
- Determine market value of vehicle for settlement (valuation).
- Establish outstanding finance details, release settlements and documents for salvage management.
- Ability to Authorise for repair, cash settlement, replace or write-off.
- Complete investigative / merit report.
- Make notes on claims systems, process claims and upload documents.
- Required to load the order amendments.
- Responsible to sign off the Final Repair Calculation (FRC).
- Responsible for posting claims to care.
- Handle complaints, queries and interaction with clients, intermediaries, service providers, internal stakeholders’ relationship managers, claims committee and options from underwriters.
- Accountable to manage all Heavy haulage Motor type claims (Trucks, Trailers, Agriculture equipment, etc.)

**Salary**: R500,000.00 - R800,000.00 per year

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- all types of Heavy Commercial Vehicle claims: 3 years (required)
- motor claims and or Short Term Insurance industry: 10 years (required)


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