BI Analyst
3 days ago
**Main Purpose of the Job**:
Responsible for ensuring that the BI infrastructure supports business with information, knowledge and value in solving business issues and challenges, and playing a key role in the BI development lifecycle. Involved in all aspects of information delivery from strategy to development to user support.
**Jobs Output**:
- **BI Architecture**:
- Liaising with business to ensure the BI infrastructure supports business issues and provides value
- Ongoing monitoring of BI assets in terms of data quality, performance, user-friendliness and relevance, and recommending enhancements
- Performing data quality and data integrity assurance checks of BI assets on an ongoing basis through data analysis, benchmarking, case checking etc.
- Liaising with ITS to ensure that IT developments support BI
- **BI Development**:
- Liaising with business users to transform business problems into technical and data requirements and specifications
- Liaising with BI Developers in ensuring that specifications are understood and implemented
- Performing data quality and data integrity assurance checks of BI developments through data analysis, benchmarking, case checking etc
- Ongoing change management and communications with various stake holders during development lifecycle
- Responsible for analyzing and interpreting the data contained in your data warehouse/data mart environment.
- **User Support duties**:
- Assist business users and Data Analysts in using the BI assets and BI user interfaces to solve business issues
- Assist business users and Data analysts in interpreting data and reports o Answering queries on data underpinning reports
- Troubleshooting, data investigation and tracking satisfaction with solutions.
- **Data Analysis**:
- Performing ad hoc data analyses in support of business issues
- Performing data analysis as precursor to developing data specifications for BI development.
- **Report development and maintenance**:
- Creating and maintaining Cognos Report Studio reports and SSRS reports
- Creating and maintaining manual reports and analyses on a routine or ad hoc basis.
- Various administrative duties eg maintenance of trigger systems,
- communication on status of platforms/reports, etc.
**Skills and Competencies**:
- Data Visualization Development
- Knowledge of Data structures
- Strong Data Warehouse/Business Intelligence Background
- Ability to grasp the essence of a business problem, and being able to present data in a format that supports decision-making to solve business problems
- Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
- Strong communication skills and ability to work with varying skill sets and different parts of the business
- Ability to identify and interprets trends and patterns in relevant datasets to locate influences
- Versatile mind set, with a strong curiosity and probing instinct
- Good communication skills with end-users in a servicing and problem-solving capacity
- Able to constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge.
- Ability to work within a team as well as independently.
- Creates specifications for reports and analysis based on business needs and required or available data elements.
**Qualifications**
- A tertiary degree in IT, Computer Science, Information Systems, Informatics, Statistics, Relevant Certifications or other affiliated numerical sciences.
**Experience**:
- At least 3 years’ knowledge and experience of working with business in an information-providing context - supporting business issues and problems with intelligence, presenting data in a meaningful and user-friendly way, interpreting results of reports to a business audience
- At least 3 years’ experience in transforming data into intelligence - manipulating data, creating transformations, analyzing data, creating reports or dashboards
- At least 3 years’ knowledge and experience of data systems, data structures and data models
- Extensive experience in troubleshooting data issues, and dealing with data quality issues
- Extensive experience in creating reports using BI software, especially Cognos Report Studio/ PowerBI, but SSRS, Business Objects etc, will also suffice.
- Knowledge and experience of coding and scripting languages (eg SQL)
- Knowledge and experience of the Python / R programming language will be advantageous
- Knowledge and experience of creating Cognos cubes and Cognos data models (frameworks) will be advantageous
- Advanced Excel skills - Experience in working with big data volumes will be advantageous
- Experience in the ISP or telecommunications industry will be advantageous.
- Experience with predictive analysis
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