Sportsbook Call Centre Manager

We have an exciting career opportunity for a fun and dynamic Sportsbook Call Centre Manager to join a leading gaming operator in Johannesburg! If you’re passionate about gaming, love working with people, and have a knack for solving problems, then this could be the perfect job for you! If you’re up for the challenge and want to be part of a dynamic team,...

Your key job responsibilities as the Sportsbook Call Centre Agent in Johannesburg will include: - Provide advice to customers who place online sports bets - Respond to technical and/or account related queries raised by customers - Research required information by using available resources e.g. sport shows on television, to adequately respond to queries -...

We have an exciting career opportunity for a fun and dynamic** Sportsbook Call Centre Manager** to join a leading gaming operator in **Johannesburg**! If you’re passionate about gaming, love working with people, and have a knack for solving problems, then this could be the perfect **job** for you! If you’re up for the challenge and want to be part of a...

Your key **job** responsibilities as the **Sportsbook Call Centre Agent** in **Johannesburg** will include: - Provide advice to customers who place online sports bets - Respond to technical and/or account related queries raised by customers - Research required information by using available resources e.g. sport shows on television, to adequately respond to...

Your key **job** responsibilities as the **Sportsbook Call Centre Agent** in **Johannesburg** will include: - Provide advice to customers who place online sports bets - Respond to technical and/or account related queries raised by customers - Research required information by using available resources e.g. sport shows on television, to adequately respond to...

Our client is looking for a sports enthusiast, self-driven and innovative individual to join our Sportsbook team as Sports Product & Trading Manager in Johannesburg. The incumbent will lead the alternative gaming strategy and business objectives, providing thought leadership and advice on sports betting product performance, revenue growth, operational...

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They are looking for a **Copywriter (Sportsbook)** to join their team in **Johannesburg**. If you can look at a set of keywords, figure out what someone searching for those phrases wants to know, and write it clearly and succinctly...

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They are looking for a Copywriter (Sportsbook) to join their team in Johannesburg. If you can look at a set of keywords, figure out what someone searching for those phrases wants to know, and write it clearly and succinctly in...

**Key Duties and Responsibilities** - Answer incoming customer phone calls and take appropriate action for each call - Must be able to use all live chat canned responses accordingly and help client on live chat. - Attend mandatory training sessions to stay updated on product or company policy changes - Use company policies to determine if there can be an...

Our client is searching for a **Sportsbook Fraud & Risk Manager **to join their team in Johannesburg A sportsbook Fraud and Risk Administrator is responsible for leading Fraud teams and mitigating customer risk through effective analysis of accounts and group trends, prediction of future fraud trends and proactive implementation of prevention measures; thus...

A leading land based operator is expanding portfolios and they have exciting new opportunities in their brand new iGaming venture. We currently have an amazing career opportunity for a **Risk & Trading Specialist (online sportsbook)** to join this leading team in **Johannesburg**. You will be responsible for managing and controlling **online sportsbook**...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets. - Setting goals: Establishing goals for call center employees - Resolving issues: Resolving customer issues and other call center problems - Managing performance: Managing the team's performance -...

outbound call center Managers with Insurance experience wanted!! I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when...

Job includes basic salary plus commission Overseeing daily operations of the call centre. Hire, onboard, train call centre personnel. Meet set sales targets. Must be customer service orientated & energetic, previous experience in call centre management an added advantage **Salary**: R10,000.00 per month

We are looking for an organised call centre manager to improve and supervise daily operations and performance of call centre staff. **Responsibilities**: - Develop objectives for day-to-day activities - Ensure targets are being met and evaluate performance of call centre staff - Conduct effective resource planning - Monitor and improve return procedures -...

Call Centre Manager Call Centre BPO ~ Manufacturing Johannesburg East, Johannesburg - Gauteng - South Africa Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to...

To be a successful call centre manager, you should be focused on improving your team of representatives and call centre practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor. **Responsibilities**: - Manage operations and teams -...

**FUNCTIONS**: Build and maintain a world-class customer care environment that empowers staff to exceed objectives. Provide measures to ensure customer satisfaction. Implement company policy and procedures consistently. Implement effective processes and monitor success. Build relationships and networks that support data call centre success. Ensure that...