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Junior Editorial Coordinator
2 weeks ago
**Job Information**:
Job Opening ID
ZR_1571_JOB
Hours of work
Full-time
Location Type
In Office
Industry
Printing/Packaging/Publishing
Salary
R8000 - R15 000 depending on experience
Remuneration Term
Per Month
Province
Western Cape
City
Cape Town
Country
South Africa
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**Responsibilities**:
- Deliver exceptional customer service to both internal and external stakeholders of the journal, including editors, authors, publishers, and colleagues.
- Conduct thorough quality checks on new and revised manuscript submissions in accordance with checklists and journal policies.
- Adhere to precise workflow protocols and ensure compliance with all manuscript requirements.
- Coordinate manuscript peer review by reaching out to editors and reviewers as instructed.
- Utilize cloud-based technology for effective communication and productivity enhancement.
- Review and dispatch decision letters and other communications to authors, editors, and reviewers after proofreading.
- Fulfill all assigned tasks within scheduled hours and meet productivity targets.
- Demonstrate proficiency in using the manuscript management system.
- Offer technical support to editors, reviewers, and authors regarding submission requirements and the submission system.
- Provide guidance to new colleagues under the supervision of experienced team members.
**Requirements**:
- Degree or diploma in Language Practice, Applied Language Studies, or Applied Linguistics.
- Strong interest in the publishing industry
- Strong organisational skills
- Experience with one or more manuscript management systems will be advantageous.
- Customer service experience
- Strong communication skills, both written and verbal
- Excellent proficiency in English language skills, including reading, writing, understanding, and speaking
- Excellent MS Office skills, particularly in MS Word, Excel, and Outlook
- Highly organized and self-motivated, with strong time-management and project management skills
- Ability to work well under pressure in an open-plan environment
- Ability to work independently and as part of a team
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