Teller E

1 week ago


Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- Helpful
- Effective
- Ethical
- Innovative
- Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

**purpose**:
To provide customers a unique experience by timeous, accurate and efficient processing of their financial transactions through excellent customer service.

**experience and qualifications**:

- Relevant 3 year industry related degree - 1 year related experience.
- **additional requirements**:
**responsibilities**:

- Achieve net profit growth for business - Manage average cedi value of differences to minimise losses to the business. - Manage the service quality of the Branch through the Branch's Service Quality Balanced Scorecard. - Manage the migration of accounts from transactional to Self Service. - Compliance with procedures and processes contained in the Golden Rules. - Manage the efficiencies for tellers through number of differences, average number of transactions. - Manage own development to increase own competencies



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