Dutch Speaking Customer Service Representative
1 month ago
**Dutch Speaking Customer Service Representative**
**Job Type**: Remote | Full-time | Permanent
**Salary**: R16 667 Gross per month + Benefits
**Requirements**:
- Fluent in Dutch (B2+)
- No criminal record.
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost.
- UPS Generator
**Salary and Benefits**
- Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day
- Training: 4 weeks (Fully Paid) in Cape Town.
- Probation period: 4 months
- Health insurance benefit (Paid for by the Company)
**Responsibilities**
- Work for a prestigious airline brand on various work streams
- Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages
- Work on airline reservations systems & handle voice calls in English & German, may include some written correspondence.
- Fully paid product and systems training provided.
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels.
- Demanding and time-sensitive call centre environment
—--------------------
- Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.
**Job Types**: Full-time, Permanent, Graduate
**Salary**: R16,667.00 per month
**Language**:
- Dutch (required)
Shift availability:
- Day Shift (preferred)
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