Product Genius

2 weeks ago

Johannesburg, South Africa Sydsen Full time

Our client is looking for an individual to provide a premium and unique customer experience at the dealership. To inspire and

excite customers about the features and benefits of the latest products.

**Job Requirements**:

- Drivers license
- Senior Certificate (Grade 12)
- Computer literate (MS Office)
- Bachelors degree preferred e.g., Marketing
- Experience in retail/sales

**Responsibilities**:

- Inform customers on product specifications of all products and features
- Support with customer needs analysis
- Share product knowledge within the dealership
- Support with the test drive process
- Assist Sales staff during the sales consultation
- Prepare and present product workshops to customers
- Ensure a high level of Customer Satisfaction through providing a premium Customer Experience
- Attend to customers on the floor and demonstrate the vehicle in a professional and enthusiastic manner
- Make sure the showroom is neat and tidy, including seating areas
- Make sure pricing cards are next to the relevant vehicles and that they are correct
- Switch on TV monitors and ensure the correct info is being displayed
- Delegate to General Workers
- Ensure vehicle batteries do not fall below the minimum requirement at any stage
- Ensure that the vehicles are on a charger whilst on the showroom floor
- During a handover, make sure the vehicle is on a charger
- Before leaving for the day, make sure that all cars have their ID cards and are securely
- attached
- Check that a reasonable display has been done with the vehicles facing Greenacres village
- Support with deliveries for other dealerships as and when required

**Specific Skills required**:

- Creative and innovative
- Must be an enthusiast of the brand
- Able to adapt and respond positivity to change
- Fast learner
- Able and willing to impact learning to others
- Passion for knowledge sharing and transfer
- Planning and organizing skills
- Delivers work of high standard
- Enjoys work as part of a team
- Easily establish relationships with others
- Makes strong first impressions
- Able to present and communicate in a clear manner
- Able to cope well under pressure

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