Sales Advisor

**Position Summary**:
**Industry**:Wholesale & Retail Trade
- **Job category**:Retail Operations**Location**:Umtata
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Brand**:Clicks Group**Introduction**:
The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

**Job description**:
**Job Objectives**:

- To drive sales of the store through cross and up selling.
- To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
- To create an appealing shopping environment for customers.
- To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
- To increase profitability and brand loyalty with customers.
- To ensure continuity of excellent customer service.

**Minimum requirements**:
**Essential Competencies**:

- Communication skills.
- Customer service skills.
- Listening and interpersonal skills.
- Problem solving ability.

**Qualifications and Experience**:

- Matric/Grade 12 (essential).
- Experience in cosmetics.
- Retail in sales or service environment (desirable).

**Skills, Abilities and Job Related Knowledge**:

- Good understanding of retail principles.
- Be able to interact with customers effectively.
- Computer literate.
- Good understanding of stock management principles.