BI Analyst
2 days ago
Job Description:
The primary purpose of the BI Analyst role is to design, develop and maintain analytics solutions and to identify business intelligence, reporting and data analysis needs.
**Key stakeholders you will engage with are**:
- CRM, Product owners
- Data Warehousing Technical production teams
- Internal clients such as executive management, finance, HR etc.
- Bank clients and regulators
- Service providers & vendors
**Role Responsibilities**
- Gather requirements from internal and external stakeholders to ensure valuable analytics solutions are delivered
- Design and develop new BankservAfrica Cognition analytics products and services
- Maintain all analytics dashboards and solutions to ensure SLA’s are met
- Document requirements, processes and procedures for current and new solutions
- Conduct extensive testing on new and existing solutions to ensure quality and accuracy of BI delivered
- Ensure that new projects are kept on track and do not deviate from initial project scope
- Consistently communicate progress to customers and ensure proper change control, error and incident management processes are followed
- Provide insights and training on analytics solutions to external and internal stakeholders
**Qualifications / Knowledge**
- Appropriate degree in computer science, informatics or similar - analytical training and relevant proven work experience is an acceptable alternative.
- At least 3 years BI design and development experience on large data sets required
- Practical experience with various DBMSs and BI tools required
- Business analysis experience advantageous.
- Banking, payment and card knowledge advantageous.
- QlikView / Qlik Sense experience advantageous
**Experience**
- Experience in payments / banking industry
- Minimum 5 years’ experience in related field
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