Retail Operations Manager

2 weeks ago


Witbank, South Africa SFT Energy Full time

**JOB DESCRIPTION - OPERATIONS MANAGER (FUEL)**

**1.** **VISION & STRATEGY MANAGEMENT**
- Maintaining Continuity of business
- Implement SWOT Analysis and Action Plan

**2.** **BRANDING, MARKETING, RELATIONS & COMMUNICATION MANAGEMENT**
- Attend to all customer complaints
- Implement Branding, Marketing, Relations & Communications plan
- Build customer relations
- Build new business relationships
- Implement Business Branding
- Completing of Service Slips/Customer questionnaires
- Implement Information signage
- Interact with clients

**3.** **STRATEGIC ALLIANCE & LEGAL MANAGEMENT**
- Manage HSEQ File

**4.** **OPERATIONS MANAGEMENT**
- Control Airtime
- Arrange C-store promotions
- Capturing of Invoices on System
- Manage Daily Shift Handover Checklist
- Ensure month close
- Ensure smooth shift closure - Cashiers
- Ensure smooth shift closure - System
- Issue stock from store room
- Manage Keys & Access
- Manage all housekeeping tasks
- Manage all repairs & maintenance issues
- Manage daily cashier shortages
- Manage stock - Dry-stock
- Managing of Fuel
- Monitor stock levels - Fuels
- Ordering of Lubricants
- Ordering/Purchasing of Dry-Stock
- Prepare and manage stock take plan
- Purchasing of Driveway Consumables
- Receiving and checking of incoming stock
- Manage Stock take - wet-stock (Fuels)

**5.** **HUMAN CAPITAL MANAGEMENT**
- Attend to all disciplinary actions
- Manage and check daily attendance
- Manage Daily Training According to Operational Training Plan
- Manage Leave scheduling and approval
- Manage Attendance register & roster
- Manage HSEQ standards (Fire fighting & First aid)
- Manage New personnel appointments/ recruitment
- Ensure Staff Motivation

**6.** **INFORMATION & TECHNOLOGY MANAGEMENT**
- Manage password access & integrity

**7.** **ASSET & FINANCIAL MANAGEMENT**
- Check Bank deposits
- Manage and increase profitability
- Manage/Compare of fuel accounts against deposits
- Manage Oil reconciliation
- Reconcile dip readings
- Reconcile pump readings

Signed at ____________ on the _____ day of _________ 20 _.
- ___________ _____________

**EMPLOYEE NAME EMPLOYER NAME**

**__________ ____________**

**EMPLOYEE SIGNATURE EMPLOYER SIGNATURE**

**Salary**: From R15,000.00 per month

Ability to commute/relocate:

- Witbank, Mpumalanga: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/01/31


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