Operations Assistant
2 weeks ago
About the role:
Job Duties and Responsibilities:
Effectively coordinate with the logistics company, follow-up daily with customer orders and ensure a seamless delivery process.
Ensure proper on-boarding of products and suppliers in accordance with our criteria and processes.
Take local calls for potential suppliers and set up online calls with suppliers and the Head of Operations.
Report on a daily basis, any challenges the business or stakeholders might be facing at any point in time
Offer customer support and tend to concerns as soon as customers reach out.
Maintain a proficient knowledge of products, services and capabilities across the organization to ensure relevant and informed business interactions.
Process orders according to company policies/procedures
Ensure consistent and continuous improvement in customer experience whilst working with relevant departments.
Assist the Operations Lead in all aspects of delivery, customer experience
etc. as needed.
Job Qualification/Requirements:
Bachelor’s degree in marketing, business or similar field
A least 1 year of relevant experience as an operations assistant/e-commerce in a start-up or a similar field is expected
Ability to work well in a team and independently
Ability to build and maintain relationships with clients
Excellent verbal and written communication skills
Quick learner who thrives in a fast paced environment.
Must have a functioning laptop and smartphone.
Comprehensive knowledge of the local market.
Remuneration:
4,000 - 5,400 rand per month.
Work Mode: Hybrid
**Salary**: R4,000.00 - R5,000.00 per month
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelors (required)
**Experience**:
- Operations Assistant: 1 year (required)
Application Deadline: 2023/03/15
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