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People Lead

4 weeks ago

Cape Town, South Africa JOBJACK Full time

JOBJACK is seeking an innovative and passionate People Lead to join our dynamic team. In this role, you will be instrumental in shaping JOBJACK's culture, driving engagement, and ensuring that our employees thrive in a fulfilling work environment. You will collaborate with leadership to develop and execute HR strategies that align with our vision of 'Transforming how the world experiences entry-level employment'.
If you are a strategic thinker with strong interpersonal skills, a passion for people, and a deep understanding of HR best practices, we want to hear from you.

**Responsibilities**:
This is a summary of the People Lead role and the duties to be performed as organized by the following key responsibility areas.
**1. Leadership and Strategy**:

- Collaborate with the executive team to develop and execute people strategies aligned with business objectives.
- Act as a strategic advisor to management, focusing on workforce planning, talent development, and organizational growth.
- Monitor industry trends to ensure competitive talent management practices.
- Provide leadership and guidance on employee development, team dynamics, and organizational change.

**2. Talent Acquisition, Onboarding, and Offboarding**:

- Manage the full recruitment cycle, ensuring alignment with company culture and diversity goals.
- Oversee the onboarding and offboarding processes to ensure seamless transitions for new hires and departing employees.
- Support hiring managers in workforce planning, probation tracking, and succession planning.
- Conduct exit interviews and process termination documentation efficiently.

**3. Performance Management and Employee Relations**:

- Implement a performance management system that promotes continuous feedback and aligns with business goals.
- Advise on employee relations issues, including conflicts, grievances, and disciplinary procedures, ensuring compliance with laws and internal policies.
- Serve as the main contact for employees’ inquiries, facilitating conflict resolution and maintaining positive relationships.
- Support managers in navigating performance issues, coaching them on best practices in handling team dynamics.

**4. Training, Development, and Employee Engagement**:

- Design and implement training programs to foster employee development and career progression on all levels within the company.
- Lead mentorship programs to enhance leadership skills and retain talent.
- Conduct succession planning to develop future leaders.
- Implement employee engagement initiatives, such as surveys, feedback systems, and recognition programs, to promote engagement and improve workplace culture.

**5. HR Compliance and Policy Management**:

- Develop, implement, and maintain HR policies, ensuring compliance with employment laws and industry standards.
- Monitor and ensure compliance with health, safety and employment equity requirements.
- Maintain accurate HR records, such as employee files, job descriptions, and documentation of disciplinary actions.
- Drive Employment Equity compliance, managing training, quarterly meetings, and annual reporting.
- Drive compliance planning for seamless WSP/ATR skills submissions.

**6. Compensation, Benefits, and Payroll Management**:

- Administer payroll processes and manage compensation programs, ensuring accurate and timely payments.
- Oversee employee benefits programs, including health plans, retirement savings, and wellness initiatives.
- Lead salary review and bonus allocation processes, ensuring fairness and competitiveness.
- Support employees with benefits-related inquiries and ensure benefits administration is efficient.

**7. HR Operations and Strategic Partnering**:

- Develop and maintain HR processes, creating policies that align with the company’s culture and legal requirements.
- Provide strategic HR advice and guidance to managers, using HR data to inform decisions on workforce planning, retention, and development.
- Facilitate job grading processes and manage the role clarity framework, ensuring all job profiles are up-to-date and aligned with industry standards.
- Lead initiatives that enhance operational efficiency, focusing on continuous improvement of HR tools, processes and systems.

**Requirements**:

- Bachelor’s degree in Human Resources, or a related field.
- 3 - 5 years of progressive HR experience, preferably within a SaaS environment with exposure to Industrial Relations
- Basic HR compliance planning and submissions experience (specifically Employment Equity and WSP/ATR Skills submissions)
- Proven experience in leading and implementing HR strategies at an organizational level.
- Excellent interpersonal and communication skills, with a talent for building relationships at all levels.
- Ability to foster trust and transparency across an organization.
- Passion for driving people development strategies and initiatives.
- Experience working in fast-paced environments, adaptable to changing needs.
- Ability to identify