Team Lead
7 months ago
About Crisis24
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.
At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
Who We Are Looking For
The Finance Team Leader is an office based role in the Cape Town Crisis24 site, leading a team within the finance department, and responsible for the administration of Medical Assistance provider and provider payments.
- Excellent communication, organizational and time management skills - be results orientated with the ability to work to target.
- Good PC skills, especially MS Excel.
What You Will Work On
- As the Finance Team Leader you will provide guidance and instruction to the team in regards to outstanding work, projects, and assistance with problems. Ensure all 1 to 1s, feedback, holidays, sickness, appraisals are documented and fed back where appropriate. Supervise daily activities and provide a daily update on work states to the Operations Manager, or business where required.
- From the financial controls side validates and authorise provider payments in claims/finance systems to a senior team level delegated authority. Assist with pay runs and provider payment escalations where required.
- From an overall workflow perspective, you need to ensure and maintain a 1 working day SLA on provider payments in claims/finance systems, and be point of contact within the business for escalated providers/invoices/or workflow issues. It is also essential that you oversee the quality of the outgoing reinvoicing and fees.
Who You Will Work With
- In this role you will have direct reports from the Senior Provider Support and Finance Operations Provider Support team.
- Reporting into the Finance Operation Manager, you will liaise with them in regards to feedback on any HR issues within the team, workflow and escalations, and problem solving within the providers.
- The extended team in Finance you will be working with will be Accounts Receivable and Bordereaux for credit control and funding, and the Accounts Payable specialists in charge of pay runs, banking and payment queries.
What You Will Bring
- Previous knowledge of an assistance and insurance company structure, and previous experience in finance and accounts payable is required, as well as previous team leader and supervisor experience.
- They must be able to develop excellent relationships with internal and external stakeholders, and ensure all communications are accurately processed within agree timescales and guidelines defined.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
-
Lead Generation Call Centre Agent
4 days ago
Cape Town, South Africa Lead Robot Full timeCompany Description As a LeadRobot Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from giving them a chance to better their financial situations to joining amazing causes that will benefit them and the...
-
Lead Assigner
2 months ago
Cape Town, South Africa Lead Capital Group Full time**Purpose of the Role** As a lead distributor you ensure that leads are distributed timeously to ensure consistent productivity across the entire sales floor. This individual must have a good understanding of sales techniques and the ability to motivate employees of varying seniority. **Key Responsibilities include, but are not limited to** - Attend daily...
-
Conversational Design Lead
3 months ago
Cape Town, South Africa Team Finder Full time**About the Role**: **What you will do**: - Collaborate with stakeholders to gather requirements, build user stories, and design detailed conversational flows for our assistant that can scale across multiple domains, channels, and languages. - Document clean, modular, and readable conversation design artifacts that adhere to best practices and support...
-
Cape Town, South Africa Lead Robot Full timeCompany Description As a LeadRobot Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from giving them a chance to better their financial situations to joining amazing causes that will benefit them and the...
-
Team Leader/senior
2 months ago
Cape Town, South Africa Lead Capital Group Full timeAs a Team leader/Senior your role is to oversee performance of a team by providing leadership, coaching and support to your team and develop plans to achieve the individual, team and business targets. This individual must have a good understanding of sales techniques and the ability to motivate employees within their team at all times. **KEY...
-
Production Team Lead
4 weeks ago
Cape Town, Western Cape, South Africa Recruitment Solutions Full timeAbout Us: Recruitment Solutions is a leading recruitment agency in Cape Town, specializing in placing top talent in various industries.">Job Title: Production Team LeadSalary: R120 000 - R150 000 per annumAbout the Role:This is an exciting opportunity for an experienced production team lead to join our client's team in Cape Town. As a production team lead,...
-
Caregiving Team Lead
6 days ago
Cape Town, Western Cape, South Africa Murambi House Inc as HospiHomes CC Full timeAt HospiHomes CC, we are committed to providing exceptional care and support to our residents. As a Caregiving Team Lead, you will play a vital role in ensuring the well-being of our 60 residents and leading a team of carers.We are looking for individuals with previous experience in dementia care, as this will be an advantage in your application. If you have...
-
Technical Team Lead
7 months ago
Cape Town, South Africa Clicks Group Limited Full time**Listing reference**: 016987**Listing status**: Online- **Position summary** **Industry**:Telecommunication Services - **Job category**:Others: IT and Telecommunication**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - We are seeking a proficient and experienced Omni-Channel Technical Team Lead who will take on the...
-
Sales Team Lead
2 days ago
Cape Town, South Africa Graduate Placements Full time**Responsibilities**: - Addressing system problems immediately by ensuring the customer’s needs has been attended to and raising the issues with the relevant operations and technical teams. - On-floor support to agents ensuring any questions by customers are answered accurately and within the relevant policy wording scope. - With assistance from the...
-
Operational Team Lead
2 weeks ago
Cape Town, South Africa Incubeta Full time**OVERVIEW OF JOB DESCRIPTION** The Operational Team Lead (OTL) role will form part of the global Operations team, heading up a client pod / region. The OTL will be responsible for managing a small team, leading their team pod, individually and as a team to achieve targets and objectives. They will be solution driven in achieving team KPIs. They will also...
-
DevOps Team Lead
6 days ago
Cape Town, South Africa JenRecruitment Full timeThe DevOps Team Lead will be responsible for managing infrastructure which includes setup, monitoring, resource allocation, and deployment architecture using a wide range of AWS and Azure cloud technologies. Must have good Python knowledge at a senior level 6 years or more. This position is fully remote. As a talented DevOps Team Lead with 6-7 yrs...
-
Sales Team Lead
2 days ago
Cape Town, South Africa RecruitAGraduate Full time**Job Information**: Job Opening ID ZR_1195_JOB Hours of work Full-time Industry Financial Services Location Type In Office Salary R25 000 - R35 000 Remuneration Term Per Month Province Western Cape City Cape Town Country South Africa - **Responsibilities**: - Addressing system problems immediately by ensuring the customer’s needs has been...
-
Backend Team Lead
7 months ago
Cape Town, South Africa The Perfect Placements Full timeAs Backend Team Lead, you guide multiple developers and multiple projects. You will interface with all departments and stakeholders as you ensure the success of your projects and the development team as a whole. You are responsible for the success of your reports and achieve it by mentoring, challenging and supporting them. You consider the impact of your...
-
Retail Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa ACB Consulting Full timeJob OverviewWe are looking for a highly motivated and experienced Department Head to lead our retail operations team at ACB Consulting. As a key member of our team, you will be responsible for managing the day-to-day activities of our department and ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Manage store...
-
German Team Lead
2 months ago
Cape Town, South Africa PartnerHero Full time**The Role** PartnerHero is looking for talented folks to join us as a **Fixed Term German Team Lead** overseeing a team of Customer Support Specialists supporting a key product company. **What you’ll do**: - Lead, mentor, and coach a team of customer support representatives, providing guidance and support to ensure optimal performance outcomes. -...
-
Feeds: Team Lead
2 weeks ago
Cape Town, South Africa Incubeta Full timeIncubeta was founded in 2001 and currently consists of 22 offices and 700 team members. We're an international team of experts in marketing, technology, data and creative, who came together because we want businesses to make the most of the opportunities the digital landscape provides. Our core values are: “Exceed Expectations, Dare to Lead, Earn Trust and...
-
IT Procurement Team Lead
2 days ago
Cape Town, South Africa Zeal HR Full time**LOCATION**: Hybrid: Cape Town / Stellenbosch / Johannesburg & Remote **ABOUT **CYBERLOGIC**: Our client is a trusted Managed Solutions Provider focusing on optimising cloud infrastructure and cyber security. They are currently looking for a Procurement Team Lead to join their dynamic team. **PURPOSE OF THE POSITION**: The purpose of this role is to...
-
Java Team Lead
2 months ago
Cape Town, South Africa The Rank Group Full timeAre you passionate about leading a team? We're searching for a rockstar Team Lead to guide our brilliant software devs. You'll: - Lead and mentor a team of software engineers, fostering a collaborative environment and ensuring timely project delivery. - Provide technical leadership in designing and developing robust Java applications, adhering to best...
-
Team Lead
2 days ago
Cape Town, South Africa Clickatell Full timeWe Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...
-
Development Team Lead
7 months ago
Cape Town, South Africa PayFast Full timePayfast by Network, is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products. Developed in-house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade locally, across borders, and...