Customer Service Assistant
4 months ago
**Role At a Glance**
MSA Outsourcing Solutions is actively hiring highly motivated and talented agents to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions.
Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-11pm daylight savings dependent).
**Main Tasks**
*Receiving Inbound Calls
*Making Outbound Calls
*Actively assisting clients with their queries
*Building and maintaining long-lasting client relationships
*Overseeing an active CRM
*Computer proficiency
*Strong English communication skills (written and verbal)
*Ability to write clear and detailed reports
*Strong ability to multi-task
*High attention to detail
**Job Types**: Full-time, Permanent
**Salary**: R7,000.00 - R9,000.00 per month
**Experience**:
- Administration: 1 year (preferred)
- Call Centre: 1 year (preferred)
- Client Services: 1 year (preferred)
-
Customer Service Representative
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Service Agents to join our in office remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg,...
-
Customer Service Representative
4 months ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is actively hiring highly motivated and talented Customer Service Representatives to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate...
-
Customer Service Consultant
4 months ago
Houghton Estate, South Africa MSA OUTSOURCING SOLUTIONS Full timeRole At a Glance MSA Outsourcing Solutions is actively hiring highly motivated and talented customer service consultant to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton...
-
Customer Service Representative
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions Full timePlease follow the link and complete the requirements on the document provided. Before starting the process, please ensure you have these documents ready. - Copy of ID - Copy of Matric Certificate - Copy of Additional Certificates (if applicable) Role At a Glance MSA Outsourcing Solutions is actively hiring highly motivated and talented Customer Service...
-
Customer Service Advisor
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions Full timeRole At a Glance MSA Outsourcing Solutions is actively hiring highly motivated and talented Administration Clerk to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate...
-
Inbound Customer Service Consultant
4 months ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is actively hiring highly motivated and talented Inbound Customer Service Consultant to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate...
-
Customer Service Supervisor
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**PLEASE APPLY USING THE FOLLOWING LINK ONLY** **Customer Service Supervisor** MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected...
-
Customer Service Supervisor
3 months ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a customer service supervisor with 5 years of experience,...
-
Inbound Customer Service Agent
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**PLEASE APPLY USING THE FOLLOWING LINK ONLY** **Role At a Glance** MSA Outsourcing Solutions is actively hiring highly motivated and talented customer service representative to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and...
-
Inbound/outbound Customer Service Consultant
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**PLEASE APPLY USING THE FOLLOWING LINK ONLY** **Role At a Glance** MSA Outsourcing Solutions is actively hiring highly motivated and talented inbound/outbound customer service representative to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and...
-
Senior Customer Service Consultant
4 months ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Consultant with 5 years of...
-
Senior Customer Service Consultant
4 months ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Consultant with 5 years of...
-
Senior Customer Service Officer
4 months ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Officer with 5 years of...
-
Senior Customer Service Agent
4 months ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Agent with 5 years of experience,...
-
Customer Relations Officer
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Care Agents to join our in office remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg,...
-
Customer Service: Zapier and Hubspot
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**PLEASE APPLY USING THE FOLLOWING LINK ONLY** **Role At a Glance** MSA Outsourcing Solutions is actively hiring highly motivated and talented Billing/ Accounts Payable Clerk who are proficient in Zapier and HUbspot to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing...
-
Customer Contact Centre Advisor
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**PLEASE APPLY USING THE FOLLOWING LINK ONLY** **Role At a Glance** MSA Outsourcing Solutions is actively hiring highly motivated and talented Customer Contact Centre Advisor to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and...
-
Virtual Assistant
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**Role At a Glance** MSA Outsourcing Solutions is actively hiring self driven, multi-skilled Virtual Assistants to join various campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate...
-
Call Centre Agent
4 months ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Service Advisors to join our in office remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg,...
-
Internal Investigator
5 months ago
Houghton Estate, South Africa SBV Services (Pty) Ltd. Full time**Investigation of referred incidents on a national level.** - Validate initial information received and develop an investigative plan that consists of a hypothesis, process to identify and obtain further information (if necessary), direct - and circumstantial evidence, potential witnesses, victims, suspects, etc. - Gather information / intelligence and...