Greek Cssr

2 weeks ago

Cape Town, South Africa SimGlobal Group (Pty) Ltd Full time

Work for a prestigious airline brand on various work streams
- Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages
- Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily.
- Fully paid product and systems training provided.
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels.
- Demanding and time-sensitive call centre environment

**Requirements**:

- Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
- Permanent residence permit/ South African ID holders preferred.
- Excellent Computer literacy & technical skills
- No criminal record.

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