Procurement Operations Manager

2 weeks ago

Cape Town, South Africa CDW Full time

**Description**

Job title: Procurement Operations Manager

Department: Operations

Responsible for:Purchasing, buyer and intercompany associate teams

Reporting to: Head of Shared Service Centre

Key Responsibilities:
Responsible for the performance of our purchasing associate, buyer associate and intercompany associate teams.

Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors.

Ensure all escalations are addressed and root cause identified with the appropriate fixes put in place.

Analyse data to ensure the following is being adhered to within the relevant departments.
- All supplier queries are logged within the agreed time frame set by the business to ensure operational deadlines are met.
- All CDW purchase orders are actively chased and updated accordingly so we are providing the best information to our customers.
- Ensure all purchase orders are placed within the agreed time frame set by the business.
- Ensure all intercompany issues are actioned within the agreed time frame set by the business.

Work closely with internal departments and suppliers to ensure operational targets are being met and adhered to so we provide the best possible data and updates to our customers and the rest of the operation.

Develop and implement procurement operational strategies as set by the Head of Procurement.

Mentor, coach & develop the team to:

- Deliver best in class service to internal and external customers
- Deliver CDW procurement strategy and priorities
- Help them think differently and innovate new ideas.

Organise and arrange training within the team, ensure there is a clear plan for career development.

Conduct 1:1 meetings and other management duties.

Ensure that the customer requirement is at the centre of the decision-making process, working closely with up and downstream departments in the process, & to always stimulate a culture of collaboration.

Uses judgment to identify, troubleshoot and resolve day-today technical and operational problems.

Implementing & maintaining processes to ensure the teams operate with maximum efficiency and governance.

Applies operational business practices and coordinates with other closely related areas to improve efficiency

Coordinates resources and sets daily priorities to meet operational objectives.

Knowledge and experience:
Experience of working in an operational role, ideally within IT and procurement (Understanding of core CDW vendors, beneficial) for at least 3 years

Strong engagement skills, proven ability to build stakeholder & supplier relationships & be an expert commercial advisor.

Show excellent team management skills.

Excellent numeracy skills

Excellent interpersonal and communication skills

Demonstrated ability to work well under pressure.

Highly motivated with ability to work under own initiative, making decisions to benefit the business.

Demonstrated attention to detail, time management and organisational skills.

Demonstrated drive & ambition, alongside proactive thinking; working in complex & challenging environment to resolve commercial issues

Microsoft Office skills, including Excel, PowerPoint and Word

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us:
CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, youll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true selfand your best ideasto CDW. Because diverse perspectives bring forth better problem solvingand better solutions for our customers on a rapidly evolving technology landscape.

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