Hotel Group Night Auditor
4 weeks ago
Hotel Group Night Auditor
Location: Cape Town
Salary Type: Monthly
Start Date: March 2024
We are seeking a meticulous and proactive individual to join our client's team as a Hotel Group Night Auditor in Cape Town.
Qualifications:
- Minimum Matric or equivalent qualification
- Proficiency in Microsoft Word and Microsoft Excel
- Skilled and trained in Roomraccoon PMS
- Fluent in English; proficiency in additional languages advantageous
- Previous Night Audit or Night Manager experience is essential
- Excellent organizational, communication, and administrative skills
- Demonstrated leadership abilities, including suggesting and implementing procedures for financial accuracy
- Full Front Office Experience required, including restaurant and bar cash-up and end-of-day procedures
- Knowledgeable in guest relations, crisis management, cash handling, auditing, and online bookings
- Ability to make bookings and reservations
- Basic accounting knowledge
- Honest person with sober habits
- Strong communication skills
**Responsibilities**:
- Respond promptly to guest complaints, requests, and emergencies
- Reconcile accounts (debtors) and balance the cash drawer
- Investigate and resolve out-of-balance accounts
- Maintain accurate financial and revenue records
- Assist in preparing forecasts and audits
- Summarize nightly operations and list follow-up tasks for management
- Process invoices, transactions, room charges, refunds, etc.
- Post room charges, taxes, and other relevant charges to guest accounts
- Transfer charges and deposits to master accounts
- Verify the accuracy of all transactions and postings in the PMS system
- Print and file reservations for the next business day
- Verify account postings and balances
- Ensure correct room rates are applied to guest accounts
- Monitor promotional programs, track room revenues, and occupancy statistics
- Prepare a summary of cash, check, and credit card activities
- Check figures, postings, and documents for accuracy
- Record, store, access, and analyze computerized financial information
- Execute end-of-day procedures diligently
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