Atm Custodian

2 weeks ago

Johannesburg, South Africa FirstRand Full time

Job Description

The successful incumbent is required to have sound knowledge of the business as well as its Cash and ATM/ADT Custodian processes and procedures and how they interface with the front end

Expected to be vigilant and drive zero tolerance with regards to differences and always ensure that a high standard of work is maintained
- Load, maintain and replenish ATM/ADT devices within the business
- Be responsible for a number of ATM/ADT and undertake the routine
- Take full custodianship of ATM/ADT devices
- Reduce PULA value of ATM/ADT differences as being the total of absolute net shortages plus absolute net surplus as reflected on the General Ledger of the business unit under control
- Achieve Balanced Scorecard Profit results for the Self
- Ensure cost controls within budgets requirements e.g. cell phones bills and tool of trade vehicle and effective control and management of overtime targets
- Achieve the delivery of exceptional customer by providing first line support and after hours support on a 7-day standby week according required Service Level Agreements
- Self Service Devices availability measured by means of the ATM/ADT reports and benchmark 98% uptime

Job Details

Application Closing Date

29/02/24

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