Client Liaison Officer Roodepoort
7 days ago
Client Liaison Officer - Roodepoort
- Prepare and distribute work detailed monthly, quarterly, and yearly reports to clients.
- Provide required information and documents to clients.
- Prepare trip reports of client meetings to record the details for future reference.
- Submit client meeting reports to manager or supervisor.
- Provide support and assistance to other management teams.
- Audit all client liaison active accounts.
- Develop liaison with client service and collection department to provide required information and acquire necessary documents.
- Revise and distribute contractual referrals.
- Provide feedback to management on areas of improvements.
- Recommend implementation of enhanced processes.
- Plan and schedule monthly meetings with clients.
- Monitor client satisfaction through follow up on solving client issues and problems.
- Initiate measures to research and resolve client raised issues.
- Collaborate with clients to identify and implement value added services
- Secure additional projects with clients through consistent communication to achieve project completion within deadlines and to customer specifications.
- Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
- Monitor Medicare and Medicaid quality insurance/incentive programs.
- Assist Massachusetts local health departments with development of local and regional emergency response plans and activities.
- Consult with the on-call psychiatrist and emergency room physician to provide clinical recommendations for an appropriate patient disposition.
- Perform daily internet searches for government and institutional construction work; procurement of materials and management of sub-contractors for winning bids.
- Facilitate the transfer of funds and securities and the issuance of clients’ checks, wires and ACH’s.
**Remuneration Package**:
- Market Related
**(Include relevant Qualifications)
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