Sales Operations Specialist

5 months ago

Johannesburg, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The Sales Operations and Enablement Specialist participates in the provision of full support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.

**Working at NTT**

**Key Roles and Responsibilities**:

- Gather data and conduct analysis of company sales and profitability.
- Develop methods for measuring company sales performance.
- Examine sales processes, programs, and systems to minimize costs and improve customer satisfaction.
- Facilitate sharing of reports and sales data between sales, marketing, and other departments.
- Implement sales forecasting by analyzing past data and trends to forecast future sales.
- Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools.
- Assist with the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement.
- Prepare monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
- Assist sales team and management with pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
- Onboard new sales team members on all toolsets and processes.
- Play a pivotal role in increasing sales team productivity directly contribute to the efficiency of sales processes.
- Monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
- Identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and priorities opportunities for improvement.

**Knowledge, Skills and Attributes**:

- Detail oriented and organized.
- Have the ability to work in a high paced environment.
- Have good analytical skills.
- Excellent communication skills both verbal and written.
- Proficient at Microsoft Excel.
- Must be service oriented and have a great attitude.
- Analytical, with good business and finance acumen
- Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment.
- Good knowledge and understanding of sales processes, tools and methodologies.

**Academic Qualifications and Certifications**:

- Tertiary level - bachelor’s degree or equivalent.

**Required Experience**:

- 5-7 years' experience in of Sales and Enablement.
- 4 years of Pre-Sales Engineer experience.
- Seasoned experience with Salesforce.
- Experience with quation and billing.
- Experience with European Currencies (APAC, America, Europe).
- Seasoned experience with quote tools is an advantage.
- Seasoned sales or sales operations and enablement experience in a business-to-business sales environment.
- Seasoned experience building sales metrics and models (e.g. pipeline and forecast models).
- Proficient at Microsoft Excel (PowerBI and Privot table).

**Skills Summary**

Sales and Operations Planning (S&OP), Sales Data, Sales Objectives, Sales Performance, Sales Process, Sales Reporting

**What will make you a good fit for the role?**

Standard career level descriptor for job level: - Seasoned and experienced professional - Has full understanding of specialisation area - Resolves wide range of issues in creative ways - Fully qualified, career level, career journey-orientated - Uses good judgement in selecting tools and methods to solve problems - Networks with senior internal and external people in own area of expertise - Receives little instruction on day-to-day work, receives general instructions on new assignments - Typically requires demonstrable related experience with a Bachelor’s or equivalent degree; or moderate level experience and a Master’s or equivalent degree; or a PhD or equivalent degree without experience; or equivalent work experience

**Workplace type**:
Hybrid Working

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status,

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