Hotel Housekeeper

**Job Title**: Hotel Housekeeper

**Reports to**:Hotel Manager

**Job Purpose**:Housekeepers are responsible for taking care of a building’s general cleanliness to provide tidy and sanitary amenities to guests and residents and ensuring the general appearance of the building and surroundings are maintained in accordance with the required standards.

**Knowledge and Experience**

1. Grade 10 or equivalent (Optional)

2. Knowledge of cleaning and sanitation products, techniques and methods

3. Knowledge of cleaning sensitive materials

4. Working knowledge of operating cleaning equipment

5. Physical stamina and mobility including ability to reach, kneel and bend

6. Ability to lift, push and pull required load

**Key Competencies**
- Attention to detail
- Customer focus
- Reliability
- Listening skills
- Adaptability
- Planning and organizing
- Teamwork
- Integrity
- Honesty
- High energy levels

**Main Duties / Responsibilities**:
**Organisation**

Housekeepers are required to undertake the following duties as directed by the Hotel Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures.
- Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
- Emptying waste bins or similar receptacles, transporting waste material to designated collection points
- Realign furniture and amenities according to prescribed layout
- Sweeping floors with brushes or dust control mops
- Mopping floors with wet or damp mops
- Dusting, damp wiping, washing or polishing the furniture, ledges, windows, windowsills and external surfaces of cupboards, radiators, shelves and fitments
- Replenishing consumable items (soap, toilet rolls, paper towels) if required
- Cleaning toilets, urinals, hand basins and sinks
- Using chemical agents as directed by the supervisor in charge of cleaning operation or maintenance procedures (after receiving proper instruction and training)
- Undertake wall washing or inside windowpane cleaning to a height no greater than body height plus an arm’s extension from floor level, during periodic cleaning maintenance programmes
- Report, turn in and log all lost and found items
- Clean upholstered furniture
- Perform detailed deep cleans when required

**Administration**
- Keep a check on cleaning stock levels and inform the Hotel Manager of low stock levels (e.g. cleaning products)
- Carry out routine administrative tasks required from time-to-time e.g. checking off cleaning tasks on daily cleaning specification sheets

**Resources**
- Operate relevant equipment safely
- Maintain tidy and organised workspaces and storage areas
- Check equipment/machinery used and ensure health and safety guidelines are adhered to
- Provide support to staff as requested and in accordance with own training / skill parameters

Ability to commute/relocate:

- Polokwane, Limpopo: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- 3 years (required)

Application Deadline: 2023/05/25