2ic Manager

2IC Vacancy - Polokwane

**Responsibilities**:

- Assist the Branch Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Monitor and maintain store inventory
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Communicate with clients and evaluate their needs
- Analyse consumer behaviour and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store’s merchandise
- Conduct regular audits to ensure the store is functionable and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for our staff

**Requirements**:

- Proven experience as a 2IC or similar position
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyse reports, spreadsheets, and sales statistics
- Proficient user of MS Office (MS Excel in particular)
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Furniture experience
- Flexibility
- Matric essential

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Polokwane, Limpopo: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/02/10