Room Attendant

2 months ago

Cape Town, South Africa Tsebo Group Full time

**About Us**:
As a Room Attendant you will ensure that all rooms are serviced and prepared in accordance within the hospitality environment standards as well as all associated block storerooms and corridors.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- Professional and well groomed;
- Vibrant and energetic personality;
- Be able to communicate very well in English;
- Be able to work flexible hours including late shifts, week-ends and public holidays;
- Be meticulous to detail when cleaning rooms;
Reliable and punctual.
- Ensure the cleaning of your allocated section.
- Ensuring the highest standard of cleanliness and service.
- Making sure that all guest supplies and consumables are replenished and replaced where needed.
- Ensure that special requests are completed in accordance with the policies and procedures in place.
- Maintain a neat work area i.e. Corridors, walls, and floors in your allocated section.
- Understanding/knowledge with regards to SOP (Standard Operating Processes) for various cleaning within the rooms i.e. bed making, mattress turning and vacuuming etc
- Ensure that the housekeeping storeroom in allocated section is kept clean and tidy.
- Ensure that guest laundry is handed in for laundering in line with the with company policies and procedures.
- Follow-up on all uncollected room service trays in allocated section, ensuring prompt removal by the Room Service department.

Report any maintenance issues and follow-up that it has been completed.

**Skills and Competencies**:

- Strong people skills.
- Strong oral communication and writing skills.
- Good listening skills.
- Multitasking skills.
- Ability to work independently and under pressure.

**Qualifications**:

- Grade 11 or 12.
- Room attedant experience 2 to 3 years advantageous.
- Leadership ability.

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