Insurance Agent

2 weeks ago

Johannesburg, South Africa Rentoza Full time

Welcome to Rentoza We're a South African company that's changing the game in e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers.

**The Role**

We are seeking a detail-oriented and customer-focused Insurance Agent to join our e-commerce team. The Insurance Agent will be responsible for handling insurance claims related to online purchases, providing exceptional customer service, and ensuring timely resolution of claims. This role requires strong communication skills, empathy, and a thorough understanding of insurance policies and procedures.

The role will entail maintaining relationships with our existing clients, suppliers/manufacturers and fostering relationships with new clients while preserving the relationship with our insurer(s) (and associated parties). You will be communicating with clients, suppliers, manufacturers, insurers (and other relevant stakeholders) through various mediums, all depending on what that specific duty requires. This is essential in maintaining efficiency and customer satisfaction, while also fostering excellent working relationships with our suppliers and insurers.

**Key Responsibilities**:

- Receive and review insurance claims submitted by customers for damaged, lost, or defective items purchased through our e-commerce platform.
- Conduct thorough investigations into each claim, including gathering relevant documentation, contacting suppliers or manufacturers, and assessing liability and coverage.
- Communicate with customers promptly and professionally to gather additional information, explain the claims process, and provide updates on claim status.
- Evaluate claims based on policy terms, coverage limits, and applicable laws and regulations to determine claim validity and settlement options.
- Collaborate with internal teams, including customer service, logistics, and finance, to gather information and facilitate claim resolution.
- Negotiate settlements with customers, suppliers, or insurers within established guidelines and timelines.
- Maintain accurate records of claims, correspondence, and settlement agreements in the insurance database or CRM system to feed into daily, weekly and monthly reports.
- Provide guidance and support to customers throughout the claims process, including answering questions, addressing concerns, and ensuring customer satisfaction.
- Analyse current claims management processes and identify areas for improvement.
- Implement innovative solutions to streamline claims processing, reduce costs, and enhance customer satisfaction.
- Stay updated on industry trends and emerging technologies that can improve insurance management and claims processing.
- Collaborate with the tech team to integrate new tools and systems that enhance claims management and overall insurance processes.

**Required Skills and Qualifications**
- Bachelor's degree in insurance, business, or related field (preferred).
- Proven experience as an Insurance Agent or Claims Adjuster
- Strong analytical skills and attention to detail in evaluating insurance claims and assessing coverage.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers, suppliers, and insurers.
- Proficiency in insurance claims software, CRM systems, and Microsoft Office Suite.
- Knowledge of e-commerce platforms and online retail operations is a plus.
- Ability to work independently, prioritise tasks, and handle multiple claims simultaneously.

**Benefits**

**Offices**:

- Johannesburg
- Cape Town
- Durban

**Perks**:

- Free Friday lunches
- Monthly socials
- Discovery Medical aid : 100% cover (permanent staff)
- Provident Fund (permanent staff)
- Staff discounts
- Paid annual leave
- Employee Health and Wellness Assistance
- Learning and Development opportunities
- Mentorship programme
- Community initiatives
- Access to cutting edge technology
- Hybrid (after probationary period, if applicable)

If you're passionate about technology and want to work in a fast-paced environment where you can make a real difference, Rentoza is the place for you. Join our team and be part of something truly exciting
- **By responding to this advertisement, you consent to Rentoza lawfully processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 for recruitment purposes and confirm that any personal information has been submitted voluntarily. **_

Application Question(s):

- What is your current CTC?
- What is your Notice Period?

**Education**:

- Bachelors (required)

  • Insurance Agent

    2 weeks ago

    Johannesburg, South Africa Curro Black Full time

    We are a registered and reputable insurance brokerage offering unique and affordable financial products / services on behalf of big insurance companies.We are giving an opportunity to hardworking Individuals to join our marketing team and become Independent Field Sales Agents, marketing Long Term Insurance Policies (Funeral Policies). Requirements:...

  • Insurance Agent

    2 weeks ago

    Johannesburg, South Africa premium connections Full time

    insurance agents. requirements: - ability to read ,write and calculate - excellent selling skills - target orientated - team building - leadership qualities - territory planning **Salary**: R4,000.00 - R15,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work...

  • Insurance Agent

    2 weeks ago

    Johannesburg, South Africa Phantom Four Investments Full time

    Insurance Agent To market and sell insurance products to clients. Monday to Friday 07h00 - 17h00 Must have reliable car Must have code 08 Drivers License unendorsed Presentable We are looking for dynamic, energetic, enthusiastic and motivated people to better their lives Unlimited earning potential for motivated individuals Full Training will be...

  • Insurance Leadership Position

    1 day ago

    Johannesburg, Gauteng, South Africa Santam Insurance Full time

    About UsSantam is a leading insurance company in Southern Africa, dedicated to delivering exceptional service and protecting our clients' interests.Our MissionWe strive to be the best insurer in Southern Africa by providing innovative solutions, exceptional customer service, and fostering long-term relationships with our clients.Job DescriptionWe are seeking...

  • Financial Advisor/insurance Agent

    2 weeks ago

    Johannesburg, South Africa SureX Full time

    It is the agent's responsibility to establish strong client relationships and understand their insurance needs. Offer appropriate insurance policies that fit clients' needs, coverage, and budget. Develop and implement marketing strategies to increase sales. Provide customized insurance advice and counseling to clients. Pay: R1,00 - R250 000,00 per...

  • Insurance Sales Agent

    3 weeks ago

    Johannesburg, South Africa InspHired Recruitment Full time

    A well-established company based in Morningside, Sandton Is looking to employ Telesales Agents. - Must have an excellent command of the English language - Atleast 9 months telesales experience is a must - Must have experience selling Long Term Insurance - Must have a clear criminal record and not debarred - Must be target driven - Proven sales track record...

  • Insurance Telesales Agent

    3 weeks ago

    Johannesburg, South Africa Yazoo Recruitment Specialists Full time

    Insurance sales agent with minimum 2 years’ motor and home insurance sales experience in a call centre environment, required to start asap. Opportunity to work remotely! Minimum requirement: - Matric - RE5 essential - NQF4 Short Term Insurance qualification required - Minimum 3 years’ call centre experience required - Minimum 2 years short term...

  • Sales Agent

    2 weeks ago

    Johannesburg, Gauteng, South Africa MiWay Insurance Limited Full time

    Join to apply for the Sales Agent (Inbound) role at MiWay Insurance Limited.Job title: Sales Agent (Inbound)Job Location: Gauteng, JohannesburgDeadline: April 06, 2025Minimum QualificationsGrade 12/Standard 10/NQF 4Regulatory Exam (RE)FAISClass Of BusinessMinimum Experience2 Years of Call Centre Sales ExperienceResponsibilitiesPersuading both existing and...

  • Call Centre Agent

    2 weeks ago

    Johannesburg, South Africa Alpha Insurance sales and services Full time

    We are a dynamic sales company with a new branch in Johannesburg seeking both Telesales agents and out door agents to best represent our clients generating sales in the most professional way. Our client is a well known insurance company with a good reputation as well as a Dubai based fragrance company. ROLE AND RESPONSIBILITIES You just will require you to...

  • Callcenter Insurance Sales Agent

    3 weeks ago

    Johannesburg, South Africa abc Full time

    Sales Agent Our client is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic intermediary channels. They have approximately 100 tied sales agents, all dedicated to meeting the financial needs of their clients and prospective clients. What will you do? Sell life insurance...

  • Call Centre Agent(For Insurance Campaign)

    3 weeks ago

    Johannesburg, South Africa i-Talk Financial Services Full time

    **Call Centre Agents Required** We are looking for competitive insurance agents between the age of 18 - 28 to generate new business by contacting potential customers. You will sell, solicit, differentiate and negotiate insurance plans that match the needs of your assigned or prospective customers’ portfolio. The goal is to build up strong positive...

  • Insurance Sales Agent

    3 weeks ago

    Johannesburg, South Africa Recruitmentmatters Full time

    The following Individual needs to Have: Knowledge and experience of commercial, sales and insurance. Computer Knowledge of Excel, PowerPoint and Word. Motivation and drive towards a dream or goal. Must be Fluent in English Always does something from a company perspective in order to help to generate more sales. Always willing to learn new things and be...

  • Outbound Telesales Agent

    3 weeks ago

    Johannesburg, South Africa CallForce Full time

    Our client, a reputable provider in the insurance and financial sectors, is looking for an experienced, dedicated and results orientated Outbound Sales Agents who are able to work well in a team environment. Responsibilities and expectations (not limited to): - Set up new customer accounts, and update existing records - Access existing customer accounts,...

  • Long Term Insurance Sales Agent

    3 hours ago

    Johannesburg, South Africa abc Full time

    Sales Agent Our client is dedicated to supporting, growing and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic intermediary channels. They have approximately 100 tied sales agents, all dedicated to meeting the financial needs of their clients and prospective clients. What will you do? Sell life insurance...

  • Long Term Sales Agent

    4 weeks ago

    Johannesburg, South Africa abc Full time

    **Job Title: Insurance Sales Agent** **Location: South Africa (Office-Based)** **About Us**: Our client is a leading company dedicated to empowering and supporting clients by offering affordable, simple, and suitable insurance solutions. With a strong commitment to quality and client satisfaction, they operate primarily through telephonic intermediary...

  • Long Term Sales Agent

    3 hours ago

    Johannesburg, South Africa abc Full time

    **Job Title: Insurance Sales Agent** **Location: South Africa (Office-Based)** **About Us**: Our client is a leading company dedicated to empowering and supporting clients by offering affordable, simple, and suitable insurance solutions. With a strong commitment to quality and client satisfaction, they operate primarily through telephonic intermediary...

  • Outbound Call Centre Agent

    2 weeks ago

    Johannesburg, South Africa Corner Life Insurance Full time

    **Call Centre Agent** **Duties**: - Maintain updated knowledge of all company products and services in order to provide adequate education to customers - Provide information and instructions about relevant products and services - Make product and service suggestions to meet the customer’s specific needs - Field incoming phone calls and respond to phone...

  • Long Term Insurance Sales Agent

    3 weeks ago

    Johannesburg, South Africa Afrizan Full time

    **Our client is currently seeking Sales agents experienced in long term insurance to join their dynamic team.** **Responsibilities**: - Matric (Essential) - Proven work experience and in-depth understanding of sales practices - Confident, Professional, and friendly - Excellent communication skills - Strong relationship building skills - Excellent...

  • Nhlanhla Capital Insurance Brokers

    2 weeks ago

    Johannesburg, South Africa Nhlanhla Capital Full time

    Call Center Agent Agents - Midrand, Gauteng Nhlanhla Capital (Pty) Ltd is an independent insurance brokerage and sales company. Backed by reputable insurance companies. A fantastic opportunity exists for experienced insurance sales agents! **Requirements**: - English - Completed matric - 20 years and older - Must have at least 6+ Months of call center...

  • Sales Agent

    2 weeks ago

    Johannesburg, South Africa Legendary Budget Solutions Full time

    We are a registered and reputable insurance brokerage company best known for our unique and affordable financial products / services.We are giving an opportunity to hardworking Individuals to join our marketing team and become **Sales Agents.** **Job Opportunity**:Direct Sales Agent: **Salary**: From R5,000.00 per month