Quality Assessor
4 weeks ago
interactions. The assurer will also be responsible for facilitating coaching sessions,
calibration/group sessions regarding our quality programs, weekly TM catch ups and general
feedback of findings. Participating in internal/external calibrations.
Application Deadline: 2024/09/06
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Quality Assessor
4 weeks ago
Durban, South Africa Bespoke International group Full time_**Online Retails: Quality Assessor**_ Purpose of the Job: To audit interactions made, ensuring high quality/compliance standards and offer floor support to assist in the improvement of the quality of the operation Requirements: Matric, 12 months of international auditing experience. Preferred experience in monitoring UK-based retail campaigns....
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Quality Assessors Required!
2 weeks ago
Durban, South Africa Synergy Contact Centre Full time_**Synergy Contact Centre is hiring!**_ - **If you are interested in starting a career, we want you!**_ We are currently recruiting experienced quality assessors! - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - Previous QA experience in a contact centre (International or Local)_ - **Package**:_ - R5250 Basic...
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Quality Assessors Required!
5 days ago
Durban, South Africa Synergy Contact Centre Full time**Synergy Contact Centre is hiring!** **If you are interested in starting a career, we want you!** We are currently recruiting experienced quality assessors! **Requirements**: - Great Communication Skills - Fluent English - Computer Literacy - Previous QA experience in a contact centre (International or Local) **Package**: - R5250 Basic Salary + R1000...
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Facilitator Assessor
3 weeks ago
Durban, South Africa FROGG Recruitment Full time**Facilitator Assessor Durban** Our client is looking for a Facilitator Assessor with 3+ years’ experience in a similar experience. Must be Fluent in English, Xhosa, and Zulu. **Salary**: Depends on the experience and Qualification **Minimum Requirements**: A relevant qualification in Education, Training, or a related field on NQF 5 and higher Assessor...
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Durban, South Africa Connect iQ Full time**Job description** **FRENCH/SPANISH QUALITY ASSESSORS REQUIRED** **Benefits at Connect iQ;** - Amazing company culture - Permanent contract - Extremely Competitive basic salary + bonus - Annual salary review - Monday - Friday (8am to 5pm) - Medical aid after 3 months - 13thcheque based on performance - Excellent reward and recognition programme - Free...
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Quality Assurance Assessor and Junior Claims
1 week ago
Durban, South Africa Shackleton Life Full time**Role 1** Job Title**:Quality Assurance Assessor** Market related salary from R 6 000 Experience relevant to the position - Matric Certificate - Excellent Listening skills and attention to detail - Analytical skills - Microsoft Office/Excel skills - Report writing skills - Team motivational skills Primary Job roles and responsibilities - Listening to...
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File Assessor
2 weeks ago
Durban, South Africa Aloecrest Heart Centre Full timeThe File Assessor will be responsible for assessing patient files for accurate accounting with Scale of Benefits and ARS Contracts as well as assisting the Quality Review department. SKILLS PROFILE EDUCATION - Grade 12 or equivalent NQF level 4 qualification WORK EXPERIENCE - Minimum of 3 years’ experience using Scale of Benefits and ARS contracts -...
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File Assessor
3 weeks ago
Durban, South Africa La Lucia Hospital Full time**The File Assessor will be responsible for assessing patient files for accurate accounting with Scale of Benefits and ARS Contracts as well as assisting the Quality Review department.** **SKILLS PROFILE EDUCATION** ** Grade 12 or equivalent NQF level 4 qualification** **WORK EXPERIENCE** ** Minimum of 3 years’ experience using Scale of Benefits and...
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Contract Assessors
1 week ago
Durban, South Africa STADIO Higher Education Full timeJoin the Stadio School of Education team as a contract assessor (marker) in the following programmes: **Programmes**: BEd (Foundation phase teaching) BEd (Intermediate phase teaching) **Disciplines**: Afrikaans Arts education - visual; music; movement Foundation phase - beginning knowledge; physical education and sport Teaching practice **Key roles and...
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Quality Assurance Assessor
2 weeks ago
Durban, South Africa AllLife Insurance Full timeQUALITY ASSURANCE ASSESSOR - Must be fluent in Afrikaans The successful person will work closely with Sales and Leadership to ensure they are best equipped to effectively run Sales, disseminate information to Partners, Internal Stakeholders, and leadership to make informed decisions. You will be responsible for the complete QA process that not only...
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Quality Assurance Assessor
1 week ago
Durban, South Africa AllLife Insurance Full timeQUALITY ASSURANCE ASSESSOR - Must be fluent in Afrikaans The successful person will work closely with Sales and Leadership to ensure they are best equipped to effectively run Sales, disseminate information to Partners, Internal Stakeholders, and leadership to make informed decisions. You will be responsible for the complete QA process that not only...
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Quality Assessor
3 weeks ago
Durban, South Africa Universal Call Centre Full timeWe’re looking for a Quality Assurance Agent to join our team! In this role, you will assess agent performance, ensure adherence to quality standards, and provide actionable feedback to improve call handling and customer interactions. Key Responsibilities: - Monitor and evaluate agent calls for compliance and quality. - Provide feedback and coaching for...
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Quality Assessor
1 week ago
Durban, South Africa Universal Call Centre Full timeWe’re looking for a Quality Assurance Agent to join our STI team! In this role, you will assess agent performance, ensure adherence to quality standards, and provide actionable feedback to improve call handling and customer interactions. Key Responsibilities: - Monitor and evaluate agent calls for compliance and quality. - Provide feedback and coaching...
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Motor Assessor
4 weeks ago
Durban, South Africa Afrizan Full timeOur Client in the financial services industry is looking for qualified motor vehicle assessors to join their dynamic team. The purpose of the role is to support the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification and validation of vehicle). All services are delivered against agreed service...
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Quality Assurance Assessor
4 weeks ago
Durban, South Africa AllLife Insurance Full timeQUALITY ASSURANCE ASSESSOR - Must be fluent in Zulu The successful person will work closely with Sales and Leadership to ensure they are best equipped to effectively run Sales, disseminate information to Partners, Internal Stakeholders, and leadership to make informed decisions. You will be responsible for the complete QA process that not only safeguards...
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Claims Assessor
2 weeks ago
Durban, South Africa Momentum Metropolitan Holdings Full time-Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...
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Quality Assurance Specialist
6 days ago
Durban, KwaZulu-Natal, South Africa Trending Talent Solutions Full timeAt Trending Talent Solutions, we are committed to providing exceptional customer service and creating a positive work environment for our employees.Company OverviewAs a people-orientated business, we specialize in customer life cycle management and outsourced contact centre solutions. Our highly engaged team is dedicated to empowering our employees with...
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Quality Control Administrator
2 weeks ago
Durban, South Africa PropAcademy Full timeNO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED!!! PropAcademy is an accredited provider of online real estate education courses and Property Practitioner Certification in South Africa. **The Role** Quality Control Administrator based in Hillcrest, KZN. This role is ideal for someone who is looking for the opportunity to grow within a business and experience...
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Quality Assurance Assessor
5 days ago
Durban, South Africa Shackleton Life Full timeExperience relevant to the position - Matric Certificate - Excellent Listening skills and attention to detail - Analytical skills - Microsoft Office/Excel skills - Report writing skills - Team motivational skills Primary Job roles and responsibilities - Listening to Sales and Non-Sales Calls across all insurance products (long and short term) - Assessing of...
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Quality Assessor Coach
2 weeks ago
Durban, South Africa Health Solutions Full time**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...