Fitment Centre Manager

2 weeks ago

Polokwane, South Africa PG Glass Full time

**Main job purpose**

Step into the role of Sales and Business Growth Maestro at PG Glass Dive into a world of strategic leadership, where you'll not only meet but exceed revenue targets through innovative sales techniques and impeccable expense management. Lead a team to greatness, fostering a culture of trust, communication, and customer-centricity that drives exceptional Net Promoter Scores and ensures top-notch service. With your prowess in people management and business acumen, seize the opportunity to shape industry-leading practices and drive sustainable growth for PG Glass.

**Main Objective**
- Ensure the achievement of company budgets by generating revenue, generating sales through establishing and maintaining a customer base, managing expenses, effective stock control, effective cash management and strict adherence to company processes that will result in sustainable profitability and growth.
- Establish a culture of trust, effective communication, cooperation and aligned team dynamic towards achieving business Key Performance Indicators (KPI's) through effective leadership, performance management and KPI tracking.
- Manage excellent customer service by empowering all staff through training opportunities to ensure highest levels of Net Promoter Scores (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.
- Enforce and effectively manage compliance to standard business practices and procedures by conducting checks on counter sales, review Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) so as to reduce stock loss and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk.
- Attend to and embrace new business related learning opportunities, continuous development and or improvements and extended reasonable work related tasks and responsibilities as may come about towards remaining in a industry leading position.

**Critical job requirements**

BCom Degree (Commercial)

**Knowledge**:

- Computer Literacy
- Company policies and procedures
- SAP
- DPS
- Business acumen

**Skills**:

- Budgeting skills
- Problem solving skills
- People leadership
- Customer relationship management
- Interpersonal skills

**Experience**:
2 years of total functional experience must have been exposure to general management duties

**Job Types**: Full-time, Permanent

Application Deadline: 2024/05/03

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