Regional Director Engineering Operations, Africa

3 weeks ago

Sandton, South Africa Hilton Full time

**Position Statement**:
Position requires a Director of Engineering Operations with significant hotel engineering, operations & facilities management leadership experience including experience managing multiple units and luxury properties. The position will oversee hotel engineering operations in Africa & Indian Ocean across the current portfolio of operating hotels and pipeline providing leadership and guidance to hotel chief engineers managing the delivery of asset maintenance, ensuring compliance to FLS/local authorities, supporting the development and implementation of comprehensive rolling capital plan for each hotel, overseeing Hilton's centralized maintenance contracting process, driving value for owners, improving maintenance standards & increasing service levels to ensure consistency, compliance across MEA&T; and ensuring guest satisfaction. The role will ensure management and delivery of engineering operations strategy, key strategic priorities, engineering operations programs, maintaining owners' relationship as well as supporting the sustainability agenda towards Hilton goals.

**Position Summary**:
Key responsibilities
- Undertakes technical and building operational responsibility for the given region overseeing all Hilton Brands.
- Ensures compliance and consistent delivery to local codes, Hilton Processes, Policies & Standards.
- Maintains most cost-effective operational model for each hotel & area.
- Co-ordination and management of projects, CAPEX expenditure, condition surveys and hotel conversions & openings.
- Co-ordinates and assists hotel openings & conversions within Africa & Indian Ocean and other regions as per business needs.
- Provides required assistance to hotels during engineering leaderships' vacation and other absences as required.
- This position requires extensive travel, and results in periods away from home.
- Supports any other neighbour countries' hotels if and when required.
- Ensures the hotels follow and delivers on Engineering Operations MEA&T; targets and strategies.

Safety, Security & Sustainability
- Ensures the correct implementation of Hilton Fire Life & Safety (FLS) & local jurisdiction testing procedures.
- Ensures the correct implementation of all health and safety, occupational safety, energy control and management directives and that up-to-date records of all test certificates/licenses are kept.
- Maintains contacts with local authorities such as fire department, electricity supply company, health inspectors, etc., to ensure that all requirements are being complied with and that assistance or advice will be readily available whenever required.
- Ensures that hotels report sustainability performance through LightStay.
- Identifies and develop sustainability and energy saving proposals for hotels by using business plans and return on investments.
- Supports hotels in driving energy awareness, utilising energy management systems as appropriate towards Hilton 2030 Travel with Purpose Goals.
- Reviews safety & security strategies and makes recommendations.
- Reviews sustainability plans of hotels on an annual basis and in conjunction with the central engineering operational team develop an annual sustainability strategy for the region.

Maintenance
- Assists hotels to ensure the efficient operation & maintenance of all mechanical, electrical & plumbing equipment as per Hilton policy, procedures, engineering operations manual and according to manufacturer's standards.
- Assists hotels to ensure full implementation of Hilton Preventive Maintenance Program for full building and grounds as per Hilton's strategy.
- Leads and motivates teams comprising directly employed personnel, external contractors/consultants, suppliers, and owners as appropriate.
- Reviews the monthly engineering reports for each hotel and communicate the feedback.
- Reports monthly to the Senior Director Eng Ops & VP Ops providing key updates on each hotel.
- Conducts review meetings with General Managers & Chief Engineers during hotel visits.
- Assists in developing scopes of work with General Managers and VP Ops for review and approval. Interface and assist with scheduling CAPEX work with property input.
- Assists hotels to develop a five-year strategic capital plan for each hotel, particularly on major mechanical equipment, i. e., laundries, kitchen equipment, electrical switchgear, transformers etc.
- Attends regular meetings with Country/Area GM/VP Ops to advise on capex expenditure submissions.
- Supports functional activities to deliver improved guest satisfaction scores.
- Assists in hotels improvement of Quality Assurance scores regarding engineering related matters.
- Reviews actual period POMEC costs versus budget forecasts and analyse discrepancies. Assists properties in developing plans and actions for priority hotels. Ensures that POMEC is efficiently managed.
- Advises on out of hours emergency problems and disaster recovery.
- Ensures hotels reach the correct technical solution

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