Centre Manager

Our client is looking for an experienced and dynamic Centre Manager to lead and oversee the operations of their prestigious facility. The Centre Manager will play a crucial role in ensuring the smooth and efficient day-to-day running of the center, as well as driving its growth and success. This is an exciting opportunity for an individual with strong leadership, organizational, and communication skills to make a significant impact in a dynamic and thriving environment.

**Responsibilities**:

- Manage all aspects of the center's daily operations, including facilities management, maintenance, security, and overall cleanliness.
- Ensure compliance with health and safety regulations and create a safe and welcoming environment for staff, clients, and visitors.
- Oversee inventory control and procurement to ensure sufficient supplies and resources are available.
- Develop and manage the center's budget, monitor expenses, and strive for cost-effective operations.
- Drive revenue generation through marketing, rental agreements, and other income streams.
- Prepare regular financial reports and forecasts for senior management.
- Recruit, train, and supervise a high-performing team, including administrative staff, maintenance personnel, and support staff.
- Foster a positive and collaborative work culture, ensuring clear communication and accountability.
- Conduct performance evaluations and provide coaching and feedback to team members.
- Build and maintain strong relationships with clients, tenants, and stakeholders.
- Address client inquiries, concerns, and requests promptly and professionally.
- Identify opportunities for improvement and implement strategies to enhance client satisfaction.
- Develop and execute marketing and promotional strategies to attract new clients and retain existing ones.
- Explore business development opportunities to expand the center's services and offerings.
- Stay updated on industry trends and competitor activities.
- Manage administrative tasks, including lease agreements, contracts, and tenant relations.
- Ensure accurate record-keeping, documentation, and compliance with legal and regulatory requirements.
- Implement efficient administrative processes and procedures.

**Key Skills**:

- Strong financial acumen and budget management skills,
- Exceptional interpersonal and communication skills,
- Proficiency in office software and facility management software,
- Leadership and team management abilities,
- Knowledge of local regulations and building codes,
- Excellent problem-solving and decision-making abilities,
- Customer-focused mindset with a commitment to delivering high-quality service.

**Qualifications**:

- Matric or equivalent.
- Bachelor's degree in Business Administration, Facility Management, or a related field would be an advantage.
- Proven experience in facility or property management, with a minimum of 5 years in a leadership role.

**Job Types**: Full-time, Permanent