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3 weeks ago

 Carry out environmental enrichment programs as detailed by senior staff Perform daily cleaning routines including sanitation of the enclosures and surrounding areas according to endorsed internal policies and procedures, South Africa RSG Mining And Construction Full time

**Requirements**:

- Ensure all animals are provided with food, water, daily exercise and appropriate living conditions.
- Monitor the health and well-being of the animals in your care.
- Carry out environmental enrichment programs as detailed by senior staff. Perform daily cleaning routines including sanitation of the enclosures and surrounding areas according to endorsed internal policies and procedures.
- Under the direction of the A011 Senior Behavioural Trainer assist, if required, with training and behaviour modification of animals in your care.
- Provide advice to potential purchasers of animals about those most suited to their circumstances.

**Customer Service and Reception**:

- Act as a first point of contact for visitors to the shelter.
- Maintain appointment register for surrenders and vet clinic, etc.
- Process and support adoptions and sales in the Reception area including ingoing and outgoing animals.
- Check for existing client/patient records and maintain or create new client/patient records as necessary.
- Prepare patient admission and discharge documentation.
- Recognise and report emergency situations.
- Comply with clinic policy, work safety and legislative requirements when selling or dispensing veterinary prescribed products to clients.
- Notify clients and appropriate staff of next day's surgery.
- Liaise with staff within the organisation in relation to vet checks, surgeries and other matters.
- Send out vaccination reminders and monthly statements.
- Deliver mail to administration building for posting.
- Maintain inventory of office supplies.
- Point of sale duties including cash handling and end of day settlement and processing.
- Ensure that the Reception area is clean and tidy at all times.
- Ensure that all supplies and equipment are maintained in the consultation rooms.
- Maintain point of sale displays.
- Assist with stock management.

**Responsibilities**:
Essential
- At least one year's employment experience, preferably in a customer service oriented field.
- Ability to understand and follow policies and processes.
- Experience in handling and caring for animals.
- Computer and office skills.
Desirable
- Experience with not-for-profit organisations.
- Sound understanding or ability to acquire understanding of and commitment to EEO and OHS principles and practices.
Personal Attributes
- Good interpersonal skills, including the ability to interact with a diversity of individuals from both within and outside RSPCA ACT.
- High degree of motivation and demonstrated ability to work well as part of a team, but also to work independently, with minimum supervision when required.
- Organizational skills; ability to work under pressure, prioritize work and to meet set deadlines.
- Attention to detail and a high level of accuracy.

JOB TYPE

Work Day: Full Time

Employment type: Permanent Job

Salary: ZAR 21,750.00 - 24,500.00 Monthly

Positions available: 10

JOB REQUIREMENTS

Minimal experience: Unspecified

Gender: Indistinct

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