Credit Control Supervisor
1 day ago
Job Position: Credit Control Supervisor
Ref: 4083
Location: Johannesburg (near JHB South)
**Salary**: R30 000 to R35 000 per month CTC commensurate with experience and qualification
Qualifications / Requirements:
- Credit Management qualification (NQF 4)
- Minimum of 10 years working experience in credit control of which at least 3 are in a managerial or supervisory capacity
Key Performance Areas:
- Manage new account onboarding process
- Capture company details accurately
- Perform checks
- Minimize overdue accounts
- Contact customer to resolve any overdue amounts
- Make notes on AS400 to ensure record for future reference
- Block arrear accounts on AS400 and notify the Customer, Regional Sales Manager and Call Centre Managers
- Advise Credit Control Manager of all invoices not paid within 90 days to ensure cover
- Any adjustment journals / corrections or requests for credit notes to be signed off by management
- Maintain customer relationships
- Resolve all customer queries efficiently, friendly and as timely as possible
- Maintain an accurate, up to date history of all queries
- Send suspension letter to customer for overdue amounts
- Send documents to customers when requested i.e. statements, credit notes, invoices etc.
- Regular contact and correspondence with customer
- Provide Support to the Credit Control Manager
- Update and monitor sensitive fields in Master File as and when needed
- Unblock and block accounts
- Increase and decrease limits
- Assist Credit Controllers with complex customer queries
- Supervise Debtors Assistants
- Ensure day to day tasks are done efficiently and accurate
- Ensure adequate storage and retrieval of all company documentation
**Salary**: Up to R35,000.00 per month
**Education**:
- Certificate (preferred)
**Experience**:
- Credit Management qualification: 1 year (preferred)
- credit control: 3 years (preferred)
- managerial or supervisory: 3 years (preferred)
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