Retail Farmstall Manager-paarl

2 weeks ago

Paarl, South Africa HotelJobs.co.za Full time

exceptional customer service, we invite you to apply.

KEY REQUIREMENTS:
Minimum of 3 years' experience in a similar managerial role.

Own reliable transport.

No criminal record.

Matric certificate.

High energy individual with problem-solving skills.

Ability to work well under pressure.

Must be a helpful, courteous individual with a welcoming vibrant energy.

High integrity individual.

Strong leadership and team-building skills

Excellent communication and interpersonal abilities

Creative flair and an eye for merchandising

**SKILLS AND QUALIFICATIONS**:
The following skills and qualifications are essential for success in this role:
1. Leadership Skills:
Provide effective leadership to the store team.

Motivate and inspire staff to achieve sales targets and maintain high levels of customer service.

Foster a positive and collaborative work environment.

Ensure regular training of staff.

2. Customer Service:
Ensure exceptional customer service is provided at all times.

Address customer complaints and concerns promptly and professionally.

Implement strategies to enhance overall customer satisfaction.

3. Sales & Marketing Management:
Develop and implement sales and marketing strategies to achieve monthly targets.

Drive brand building

Monitor and analyze sales performance, identifying areas for improvement.

Train and coach staff on a regular basis.

Drive revenue.

Set daily, weekly, and monthly targets.

4. Inventory Management:
Oversee inventory levels and ensure proper stock control.

Conduct regular stock assessments and implement replenishment strategies.

Minimize stock losses through effective monitoring and management.

Limit wastage and shrinkage within Company ratios.

Implement policies and procedures in collaboration with the HR department.

5. Administrative Tasks:
Undertake administrative responsibilities, including record-keeping and reporting.
- Prepare and analyses sales reports, financial statements, and other relevant documentation.
- Ensure compliance with company policies and procedures.

6. Business Development:
Develop and implement business strategies to drive growth and profitability.

Identify opportunities for expansion and improvement.

Stay informed about market trends and competitor activities.

7. Communication Skills:
Communicate effectively with both customers and staff.

Ensure clear and efficient communication channels within the store.

Provide regular updates to higher management on store performance.

8. Problem-Solving:
Address challenges and obstacles in daily operations.

Implement effective solutions to resolve issues promptly.

9. Interpersonal Skills:
Build and maintain positive relationships with staff and customers.

Resolve conflicts among team members professionally.

Collaborate with other departments to ensure smooth operations.

10. Time Management:
Effectively manage time and prioritize tasks to meet deadlines.

Balance various responsibilities and multitask as needed.

11. Financial Acumen:
Understand and manage the store's budget and targets effectively.

Monitor financial performance and implement cost-control measures when necessary.

12. Flexibility:
Adapt to changes in the retail environment and industry.

Adjust strategies based on market trends and customer preferences.

13.

Curate Product Selection:
Select and source a diverse range of fresh produce, artisanal goods, and locally-made products that reflect the seasons and showcase the best of our region's agriculture. Partner with local farmers and producers to highlight their stories and support their livelihoods.

14.

Create memorable Shopping Experiences:
Design immersive retail environments that engage customers and invite them to connect with the food they eat. From themed displays to interactive tastings, find creative ways to educate and inspire our community about the joys of farm-fresh eating.

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