External Sales Consultant

3 weeks ago

Durban, South Africa Rectron Full time

The role of the External Account Manager - Evar is to maintain and grow the given Rectron client base and ensure that the sales process is managed from the initial enquiry through to delivery. You are required to have a full understanding and knowledge of Rectron’s product and solution offering.

You are responsible for driving run rate sales and building a managed pipeline with understanding the up and coming project deals Rectron should be involved in.

It is important that you understand that you will be the face of Rectron and you will need to represent Rectron in the best way possible, you will also need to drive our “Vision and Mission” statement in your day to day business.

The External Account Manager - Evar will manage Rectron’s strategic partner base, the job requires that you form a strong partnership with an Internal Account Manager to drive key strategies and meet Rectron’s overachieving targets.

The main purpose of this job is to maintain and grow the Rectron client base through promoting and selling Rectron’s product range.
- Effectively work with established clients and the normal dealer base assigned.
- Peruse the current sales dealer bases to identify sales opportunities.
- Travel within sales territory to meet prospects and customers.
- Conduct calls and face to face meetings with customers daily.
- Build and maintain relationships with new and repeat customers.
- Maintain records of all sales leads and / or customer accounts
- Educate customers on how products or services can benefit them financially and professionally.
- Sell the company's products or services to customers within your given territory.
- Monitor the company's industry competitors, new products and market conditions to understand a customer's specific needs.
- Work closely with marketing department to help build the brand.
- Follow up / Close leads generated on CRM.
- Maintain and build trusted, long-term business relationships with clients.
- Engage closely with customers and ensure their expectations are met according to their requirements including breakdown of quotes and projects given.
- Ensure the client’s needs are met, with clear understanding and the relevant technical knowledge to match Rectron products.
- Proactively update and advise clients on new and upcoming Rectron products.
- Assisting all customers and sales team with queries, quotes and orders.
- Accurately list new products with key on-line customers based on their defined requirements.
- Providing pre-sales technical assistance and product education, and after-sales support services
- Meeting regular sales targets and coordinating sales projects when required
- Constant liaising with other members of the sales team and interacting with the technical team.
- Complete all allocated Product training as when necessary.
- Efficiently process accurate vendor reports ensuring that deadlines are adhered to and met.
- General updates and administration

**Education/Qualification**
- Minimum: Matric Qualification, with a degree or diploma
- At least 2-3 years Product Specialist experience in IT sales environment specializing in
Power, POS & Security

**Skills & Competencies**
- Strong sales ability
- Technical and solution orientated thinking
- Not afraid to cold call customers and sell up
- Strong customer relationships
- Willingness to learn new products and technologies on a continues basis
- Natural sales ability
- Motivated by additional sales as well as additional technical knowledge.
- Ability to work under pressure.
- Well-disciplined individual

**Accountabilities**
- Target, GP and Customer Breadth targets to be sent out monthly and approved.
- Achieve exceptional ratings in client services.
- Being able to identify that stock items are aging.
- Complete all allocated product training.

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