Sales Manager-

2 weeks ago


Johannesburg, South Africa Talksure Full time

**MAIN PURPOSE OF THE ROLE**

To manage the production environment with the focus on people leadership, maximising productivity and revenue generation, with the specialism in the following areas.

**DUTIES AND RESPONSIBILITIES**
- Establish and communicate KPIs to all stakeholders on a monthly basis, in order to achieve business objectives
- Manage campaign resourcing to meet production requirements and increase revenue, by working closely with Recruitment to ensure headcount is always on target
- Work closely with L&D to formulate training plans for the sales team with the focus on agent development, to enhance work performance and production levels
- Analyse people and data trends on an on-going basis to address key points within the business units, by implementing resolutions
- Coach and mentor direct reports
- Plan, Direct, Supervise and Co-ordinate activities of direct reports
- Direct line manager duties encompasses staff members conduct modification through the guidelines of the various internal policies and procedures to ensure appropriate discipline is maintained and corrected if required
- Create a high-performance culture through focused incentives, supported with celebration and regular communication
- Build positive and productive relationships with internal and external stakeholders
- Set KPIs in accordance with contractual & client expectations
- Create a culture of continuous improvement to drive effectiveness and efficiencies
- Manage campaign budget by monitoring staff headcount, incentive spend, data usage, etc.
- Manage budget, income, expenditure, cost, profit, etc.
- Constantly review current production data, and take appropriate action
- Utilise info and reports to drive performance, identify improvements and track trends over time
- Assist to drive resolution in escalated complaints and queries
- Provide support and guidance to direct reports in order to achieve and complete key tasks

**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Matric
- Minimum 2-3 years' experience managing a team of sales agents
- All experience must be in the telecommunications sector
- Experience must include B2B sales within the telecommunications industry
- Experience with closing medium to large size business deals
- Experience with negotiating deals at exec level in the client's environment

**BEHAVIOURAL AND COMPETENCY REQUIRED**
- Organised
- Systematic
- Accountable
- Honest
- Analytical
- Logical
- Display Emotional Intelligence
- Process Drive
- Leadership abilities
- Positive Personality
- Strong interpersonal skills
- Quick thinker

**Salary: A Lucrative CTC is on offer.**

**Contract type: Fixed term contract until December 2024


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