Temp Events Coordinator
1 week ago
**Job ID**: 53666**Date Posted**: Posted 1 week ago**Location**: Pretoria**Job Title**: TEMP EVENTS COORDINATOR - PERSONS WITH DISABILITIES - PRETORIA - GAUTENG
**Duties**:
- Monitor and manage the event requests received from stakeholders
- Redirect events to the relevant provincial CLO Office
- Procure HWSS in line with Scheme policies and processes
- Confirm the support from the HWSS agency and provincial CLO office
- Accept and track event requests
- Create reports from various platforms
- Capture events on the various Scheme platforms
- Monitor, track and evaluate and quality assure the HWSS events processes and execution
- Ensure timelines are adhered to by all stakeholders and monitor turnaround times and compliance
- Record, report and monitor transgressions
- Communicate changes with all stakeholders and update reporting templates
- Daily, weekly, and monthly reporting
- Ensure adherence, monitoring and compliance of all stakeholders
- Manage reporting and scheme data sharing within agreed timelines
- Ensure quality and process management of all stakeholders to ensure efficiency in the handling, response and execution of all HWSS events.
- Maintain positive Scheme, member, and stakeholder relations
- Compilation of reports in line with Scheme requirements
- Monitor the quality of servicing post the event, identify training gaps and recommend interventions
- Record, resolve (or escalate) and monitor all escalations
- Manage the Post Event Reporting Process end-to-end
- Create surveys
- Stakeholder Management
- Telephone queries
**Minimum requirements are**:
- NQF Level 5 qualification or equivalent.
- 2 years of events coordination experience.
- Advanced computer skills.
- Advanced Excel skills.
- Report writing skills.
- Excellent administrative skills.
- Excellent written and verbal communication skills.
- Excellent planning and organisational skills.
- Excellent Time Management skills.
- Customer relationship management experience.
- Analytical thinking and the ability to manage multiple priorities.
- Work well in a team and have good interpersonal skills.
**Advantageous**:
- Previous experience in a similar role and industry.
- A post-matric qualification.
- Understanding of the medical schemes industry.
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