Vehicle Estimator

2 weeks ago

East London, South Africa Prudent HR Solutions Full time

**The job description includes the following responsibilities**:

- Inspection and Assessment: Conducting thorough inspections of damaged vehicles to assess the extent of damage. This involves identifying all visible and hidden damages, including structural, mechanical, and cosmetic issues.
- Estimating Repair Costs: Utilizing specialized software and industry knowledge to calculate the estimated cost of repairs. The estimator must consider the cost of parts, labor, paint, and any additional expenses necessary to restore the vehicle.
- Documentation: Preparing detailed and accurate damage reports and estimates. This documentation is used by insurance adjusters, repair shops, and other relevant parties to process claims and authorize repairs.
- Negotiation: Collaborating with insurance adjusters to negotiate repair costs and ensure that all necessary repairs are covered by insurance policies.
- Customer Interaction: Communicating with vehicle owners to explain the damage assessment and the repair estimate. They may need to address any questions or concerns the vehicle owners may have.
- Compliance and Regulations: Ensuring that all estimates and appraisals comply with relevant industry standards, regulations, and guidelines.
- Continuous Learning: Staying up-to-date with automotive technology, repair techniques, and industry trends to improve estimating accuracy and efficiency.
- Dispute Resolution: Resolving any disputes that may arise concerning the damage assessment and repair estimates, working towards fair and satisfactory solutions.
- Time Management: Handling multiple appraisal requests efficiently and meeting deadlines for timely processing of claims.
- Data Entry and Record Keeping: Maintaining accurate records of all appraisals and repair estimates for future reference.

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