Desktop Support Technician

Historic Wines of the Cape requires the services of a positive, enthusiastic, and service-orientated person to join its IT Technical Team in Franschhoek, Western Cape.

** **windows and Mac hardware fault-finding and support
- windows and Mac maintenance
- PC setup and assistance to PC users on the network, locally and remotely, with day-to-day IT problems and tasks
- assistance with printer-related matters (installation and service)
- loading of correct software onto users’ machines before delivery
- diagnosing and troubleshooting of technical issues, including account setup and network configuration
- managing telephone system and configuration of phones
- managing Wi-Fi systems and configuration of access points
- assist users with work related cell phone problems

**Applications are awaited from persons who comply with the following**:
** **Grade 12 qualification
- A+ and N+ certification
- IT Diploma or MCITP/MCSE would be an advantage
- a minimum of 3 years’ experience in a similar position
- driver’s license and own transport (will need to travel between sites)
- knowledge of 3CX IP systems and Yealink phones* knowledge and experience with setting up and managing Wi-Fi Access Points (Unify, Aruba, Cambium)
- knowledge of networking and managing switches (Aruba)
- overtime and standby will be required on occasions
- strong interpersonal and communication skills
- ability to prioritise and work under pressure
- ability to work independently *positive attitude, always portraying a professional image

Historic Wines of the Cape offers competitive remuneration, commensurate with the extent to which the above requirements and responsibilities are met.

**Commencement date: As soon as possible**

**Salary**: R15 000,00 - R20 000,00 per month