Fleet Controller
2 weeks ago
PURPOSE
The Fleet Controller is responsible for Client support on DriveCam Online and Velocity / Early Warning. This will include communication with the client.
AREAS OF RESPONSIBILITIES
- Vehicle and EVR Updates
- Fleet Movements
- EVR Movements
- Fleet number updates
- Registration updates
- Creating of vehicles when needed
- Vehicle status updates
- Vehicle type updates
- Vehicles settings support
- Event Queries / Updates
- Updating / Removing Incorrect Behaviours Selected
- Adding Behaviours for DriveAlert Events received from Call Centre
SKILLS
- Critical Thinking
- Complex Problem Solving
- Judgment and Decision Making
- Active Learning
- Strong Mathematics skills
- Programming in Python (preferred)
- Time Management
- Systems Analysis
EDUCATION
- Minimum level of education: Grade 12 / N4 (Matric)
- Minimum of 2-3 years’ experience in a Logistics / Client Support Services environment
EXPERIENCE
- Computer Literacy (MS Office)
- Strong Administrative skills
- Excellent communication and problem-solving skills
- Customer Care
- Ability to work well in a fast-paced environment
**Job Type**: Permanent
Pay: R58,00 per hour